Montcalm Care Network

I have to totally disagree with some of the negative reviews on here. They help anyone who wants help. I have seen several people come in, and they are all treated great and with professionalism. I have got every service I asked for or was referred to. Everyone is polite, and they go out of their way to help when you ask. They always answer any questions I have, and they work one on one with my primary care doctor to give me the best help they can. I recommend Montcalm Care Network 100% and assure you that if you give them a try, you will get the help you need. They even help with transportation to appointments if needed. I can not say enough how appreciative I am for the staff there. Thank you.

Don't understand all the one star reviews. My case worker Dustee is awesome once I felt comfortable around her. She has many good ideas to get around barriers and help with copeing. Dr.Lyon changed my life around for better. Dr. Sansiet is super smart and he help fixing some my issues that I feel I still need help with. Hope to keep him as my doc till he retire. They listen, they care, might not seem that way at first but u got to give them chance. Recommended them to my wife and they welcomed her right in. It won't hurt to give them chance.

I honestly loved coming here for therapy. My therapist (Jodi) was amazing and I'm actively trying to return to therapy here. 10/10 would recommend.

Extremely happy with their care and support. Dr. David Lyon is compassionate and caring and very knowledgeable and helpful. Highly recommend their services. They have been a godsend.

I've been going here on and off for a long time. They do care! They provide a great service. The problem is most only leave reviews when they're upset. I know many people that go here and they are happy with their services.

They have played a major part in the continued growth,understanding and ability to understand my issues and maintain my life on a daily basis,along with many other discoveries, they helped me believe in myself and my future.

My son has home based counseling & a Dr through here & they are excellent people & have excellent service

I just love them

I always gotten good care, the only issue I have is they keep pushing the DBT at me, when I told them I don't do good in groups or the skills are to hard for me, I was told DBT or go somewhere else for therapy, you should be able to provide me with a therapists, so my mental health services don't have to be scattered with a bunch of mental health agencies.

They are better than anyone else in our area as far as I know!

They just need a area for kids, at least toy area something while waiting can be crazy my son was not having it..... But other than that this place really did care and helped alot with my son that is being tested for Autism. They are quick n fast with the process. His caseworker is awesome is on top of things and really good with my son.. thank you guys!

It's really hard to answer honestly. Some good experiences, and some not so good. It really depends on who you see. Michelle Davis was excellent, and so was my DBT group. However, this was in 2008. The last time I had services there, ( a couple years ago ), I am not sure what to think. I liked my therapist but didn't feel that I was getting anything out of therapy.

The people was nice but when I moved to ionia area and went to ionia mental health place I found out montclam County misdiagnosis because they never tested me for it but just put it on my file but because they never tested me for it like the rules say it is a misdiagnosis but i also dont agree with what they diagnose me with
it seems like no one care that is has and will keep messing thing up til it come off my mental health file and I can't get help getting it off my mental health file

Got put in hold then. Hung up on

Wants to cancel services when you have reasonable reason to reschedule appointments, but when your therapist needs to reschedule, they don’t get in trouble. It has been five months and have only had three appointments out of needing new each month. Very unreliable and doesn’t care.

Place is a total joke no one takes you seriously can’t get counseling unless you jump threw a million hoops when your struggling they ignore you.they Don’t show up for appointments, show up late, don’t reschedule then you call or message them they ignore you till you say cancel my services then they wanna advocate for you. cancel right before appointment. Dr.Kim was my psychiatrist and I was waiting 15 mins mins you I left work his status said “available” during these 15 minutes so I was like is my connection bad so I logged off and right back on I was signed back on for a minute and they called told me I needed to reschedule because I was on there then I left and showed up late. Although I waiting on HIM for 15 minutes I needed to reschedule this appointment was very important as I have been struggling. When I told the lady cancel my services all she said was ok thank you have a good day. As a mental health place there should have been some sense of concern.

Wish I could give it a 0 star. I was set up with one counselor and before she met
or spoke to me she didn't want me as her patient. I then felt weirded out but I needed a counselor 2nd counselor I had there First appointment went okay. 2nd appointment she was mean and snippy and judgementle of my life. I would never recommend this place to anyone. The fact that I was new there and treated this way it makes me sick

First of all... It is Definitely a Red Flag if my own doctor has expressed Their concerns of the way my chilf couldn't and would be released from MCN to help with other networks to get my children the care they needed! Worst worst feeling as a parent!
Then home based therapist has continue to let ignore my concerns of drug involvement that bc he says that my child said he isn't on it and now my child is an addict from Not getting the help he needed then and now and of course when I have asked repeatedly to speak to or with an supervisor they haven't told me to find out Why he isn't listening.They refuse to give a name and a number. Asked therapist ad well as every staff member there been told that my concerns need to be addressed to my therapist! That makes No sense!!!