Cates Firestone

This place is great!
I live in Pooler ga and had a tire explode while traveling up to north GA 20221014 around 13:30 and the first place I called: southern tire did not have my size but were nice enough to recommended these guys.
A great group of country boys that get it done right and quick!
I called and it barely had a chance to ring when Andy picked up and politely let me know he did have my tire size and how much it'd be.
When I arrived Josh got to it, changed, balanced and I'm back on the road in less then an hour.
I highly recommend this business.

The Cates family and their employees run a great place and are knowledgeable & experienced. I took in my truck for a front end issue and they took care of it professionally and promptly for a very fair price. Il recommend them to anyone as they were recommended to me.

I took my truck in with steering issues. It turned out to be a more complex repair than just replacing the rack and pinion. On and off they worked on it for many days, resolving issues with collapsed hoses and power steering pump, alignment. Danny ( the Owner) had the shop work on it until everything was fixed and it was safe to drive.
Thanks for the excellent job!

Very kind and fast service. Reasonable prices for tires were a great help in finding a spare tire for my camper. I Will definitely recommend this location. 👍

We blew two tires on our camper about 20 miles out. Called ahead and they told us to come on in and they would take care of us. Sure enough they were waving us in when we arrived. We were in and out in 30 minutes with 3 new tires mounted and installed all for a fair price. If I'm ever in need in around this area again I'll definitely be back. A+++ service.

These guys are great and honest. I trust them fully with our vehicles. Always clean, polite, and friendly.

I called 30 minutes before closing in urgent need of a new tire while traveling. They dis not hesitate to say “come on in”. When I got there they could not have been nicer and they were 100% honest about what to do. I wasnt sure if I needed to replace all 4 tires (since it’s AWD). They didnt try at all to over sell me. If I lived in Waynesboro this would be the only tire shop I would go to!

Have to support local hometown businesses instead of big chain stores. Had the lowest price around burke county,augusta, martinez,and Evans and more areas. They got me in and out quickly, and done quality work. I would definitely recommend this place to anyone.

I’ve always had great service here. Very friendly. They do everything possible to make the customer happy.

Good to know its the only place in Waynesboro that will align your vehicle. Plenty of All Terrain and Mud Terrain tires on hand. Prices are very good and competitive with online pricing. Very nice staff and helpful. They do stay busy and try to work with you but your best to get there at 730am.

I travel for work. Twice in a 3 week period I had issues with my truck. Cates got me in right away, did great work at a fair price. They will always get my work and I will know the work will be done right.

The first time I was here they were very busy but they still got me in quickly for a tune up, changed the drivers side front axle shaft and caliper at a reasonable rate that's why I'm back today to get the water pump replaced and the thermostat. Very dependable fast service.

Good service, and prompt staff. They were busy as all get out, and there wasn't a single person just standing around. Good work ethic, people skills, and an overall nice experience. Will definitely return. People, dont waste your time and money at Walmart. Give these guys a chance to earn your business. I guarantee you'll be glad you did.

I took my jeep to a Jiffy Lube for an oil change and they told me the drain plug was so stripped that I was going to have to take it to a mechanic to have my entire oil pan taken out so they could fix it. I called Cates the next day and they said they could probably get it out for $25-$30. I was thrilled! I took it to them and was informed that it nearly as bad as they were expecting and was only charged for the oil change. They could have charged me an extra $30 and I would have never known. The staff is friendly and they're honest! I would recommend them to everyone!

My 2002 Ford Taurus was in need of a 4 wheel alignment and Cates Firestone was absolutely on point with inspection. They notified me that I needed ball joints before continuing the work. They completed the work order quickly. I took it back because the car was still pulling right and they had no problem with me returning to have it redone.Thanks Cates Firestone for your kindness.

Always very courteous and helpful. Patched my tire and went ahead and rotated them as well. Thanks so much for the great service

Awesome place! Being from out of town it's nice that we found a place that will work on all our vehicles. I wish we could pack this business up and take them back to Arkansas when we leave.

They were able to fix my bent rim and get me back on the road to home 3 hours away. Got it done in 10 minutes and only asked for $10.

Awesome place. Thanks!

Cates could have easily profitted from my wife and I today but instead they were honest and helped us out without worrying about only making money . I would suggest to anyone who hasn't used Cates to do so, as we will Definitely do our business there from here on out ... Thank you again Cates Firestone

I was having some issues with my 03 silverado, I'm working at plant vogtle and am away from home and my regular mechanic in N.W. Florida. One of my coworkers recommend Cates Firestone the owner Daniel went above and beyond to help me out, he test drove my truck and gave me a ride to the rental car place in Waynesboro, he assured me they would figure it out and fix my truck. They worked on it and fixed very quickly for a very reasonable price I would recommend this shop to anyone it feels assuring to have Daniel and his team there if needed thanx buddy.