PetSmart

took my two small dogs to get bathed and groomed the week leading up to xmas. it was very busy, but the grooming salon was able to take my dogs as scheduled and got them looking fresh very quickly.

HUGE shoutout to shannon g. in the grooming area! not only did she make moy boy look so handsome, she made us feel so comfortable!

Used them for grooming the last two years and they are amazing. I have two golden doodles and I know they’re hard to groom and the groomers are so patient and caring every time. My pups look phenomenal with their teddy bear cuts. Great job Lydia, Olivia, Kaci, Ashley and Sabrina. Y'all girls are amazing 🤩

I was very pleased with the services provided for Duke. I have only had him less than 2 weeks. My concerns went away because I was very impressed with the professionalism of the staff. Duke was returned to me looking so clean and trimmed. He's resting now near me. I think he enjoyed being pampered. I will be taking him back for future grooming.

Very nice people that work here. We give them lots of business in the grooming department. Great job!

I come here for both Banfield and to shop. The staff is always nice and courteous. They offer their assistance and even entertain the kids when they are looking at the reptiles and fish.

I took my dog here after I got him back from my exhusband after 4 years. He needed dental immediately. They were very kind and helpful. They did his dental and updated all his shots. I am very pleased with all the service. His dental went without incidence, they cleaned and pulled some of his teeth. He is a happy puppy now. Everyone is so helpful here. I highly recommend.

Crystal and the other groomers at the Sanford store are great! They're always patient and make our furbabies look fantastic.

bought new supplies for my new Yorkie puppy mix. we had a fantastic time picking out a bed, feeding station and toys, an a Christmas outfit also. everyone was very nice and helpful 🙂

I ordered online for curbside pickup for the first time yesterday. It was super easy and I saved 20% on my bag of food. The associates are always friendly and you can tell they love animals. Highly recommend!

The staff was lovely. I was babysitting my mom's lepord gecko while she was away for the holidays. and a staff member helped me pick out some bugs for it to eat and the gecko really enjoyed the variety of roaches and meal worms and crickets!

Very clean all the workers were very friendly and helpful

Always the best customer service and products in stock.

Staff are super friendly and helpful. I'm going to be honest, I live in Apex and our local store talks down on this store, as if the Sanford location is not staffed with knowledgable people who care for their position. My goal is visiting either store was to find a Goldfish for my ** gallon tank (I'm not displaying the amount, and if you have ever welcomed "fish tank Goldfish" to your family you probably understand why:
• When I visited Apex location immediately the employee was shocked to learn of the amount of goldfish I had in my size tank. You would have thought I were purchasing goldfish to fry and eat for dinner--- and she basically refused to sell me goldfish unless I purchased a bigger tank. So I left, with nothing-- my tank was enough trouble and I was not going to upgrade!

• When I visited Sanford location, they said the same thing regarding the size of tank and goldfish and then showed me the best options for my tank size. We got far enough in the conversation for me to tell her that I've had 2 goldfish in this tank that have lived for 2 years. So she showed me fish that could live in the same tank with them. She asked details about my tank (if I had a heater) and the temperature of my home. She displayed knowledge in this area, and helped me instead of crucifying me for my choice of home for my fish family.

Ok, it's a 10 gallon tank, and yes the 2 goldfish are still living.

very impressed, associate was very helpful in answering and showing me where to go and what to do on my next visit.

Always friendly staff and they take care of the customers animals quickly and happily.

Very friendly crew and great atmosphere to shop at.

Their cake lady is amazing. She goes to great lengths for her customers everybody gets special treatment. Just give her a theme and she brings it to life.

I took my boy Dakota to get his hair groomed by Jewel! She is very experienced and I’ve been taking him there the past several years and she’s been able to do his hair how I’ve been wanting it done! I’m very impressed and happy!! I’m going to start taking him to her only so he’s used to one person. Thank you Jewel!!

I absolutely love this place! Every single time I walk in its always great service and for me being into fish, it's got everything. Theres always great deals too. Always some colorful looking fish and super helpful advice from every associate, so I know I'm getting helpful advice from experts. Management is on point as well with great representatives willing to help with anything.