Complete Health - Springville

Mary Beth Martin, CRNP Is the best healthcare provider I’ve seen in many years! They are very thorough, calm and caring to give all around great healthcare!
Thank God for folks like Mary Beth !

I have used Sue Payne CRNP at the Springville as my PCP for many years. She has always been professional, thorough, and respectful. Over the years she has been there for me through many life events (happy and sad) and I always knew she had my back. I hope she works a few more years as I get older I know I will need her kind and competent care.
The office nurses are friendly and efficient, always cheerful and helpful.
The clerical staff is very professional but friendly and kind if I have a problem.
The office is always clean and orderly. Waiting time is usually minimal and in office paperwork is very limited for the patient.

I have been a patient here for many years. Sue Payne is my primary provider, but I have seen Mary Beth Martin and Dr. George Harris at times. They have all taken care of me. Sue listens to her patients and seems to make sure she has heard all of my concerns. She is always pleasant and caring.

The nurses are also friendly, professional and listen carefully.

The technician(s) who take my blood do so quickly and efficiently. I have experienced other places that have to poke around multiple times or call in another tech in to help. But here, they don't seem to have any problem.

I read through some of the reviews here and noticed that some people complain about the front desk. I will admit that I have been frustrated with front desk service in the past, but it was several years ago. The last several times I have been to the office over the last couple of years, everyone is friendly and professional.

I highly recommend the office and I can be hard to please with regard to medical providers.

I have been a patient of Dr. Harris and his CRNP Sue Payne for well over a decade. They are the sweetest! Their bedside manner is that of a friend and confidante with the medical knowledge that you initially go in seeking. Always kind enough to ask about one's family along with making sure you leave if not knowing what you have at least heading in the right direction. From a case of pneumonia to helping diagnose a duodenal ulcer. I will continue to recommend them to anyone I know!

Complete Health Springville has been instrumental in my improving my health and well being . I have been a patient for many years and have always had caring and compassionate visits. Sue Payne CRNP is excellent and always listens to my concerns and answers my questions thoughtfully and professionally. I truly appreciate the wonderful care I have received.

When I read these reviews for my son, I was a little hesitant to schedule an appointment, but something was telling me that this is the place where he’d be taken care of the best. But, I will
Say, this place is amazing! The staff are so helpful, professional, and just simply so welcoming. Worship music plays in the waiting room, there’s a table with DELICIOUS SNACKS , and comfortable
Chairs for the small wait we had. Doctor harris and my son clicked immediately, he’s is such a gracious man. Mary Beth was so welcoming and so was sue! They all seem to work together as an amazing team , and get things done ASAP! Service is great, people are professional, and my son was attended to ASAP! And I’m the best way possible! I’ll definitely be telling everyone I know and more about this place! 😊

Sue Payne, CRNP at Complete Health Springville, is an excellent, knowledgeable nurse practitioner whom I feel is very competent to take care of my medical needs. She is thorough, smart, caring, listens well and goes beyond “pat” answers to health concerns. If I feel I need to see a physician in a particular specialty, I completely depend upon and trust her recommendations. She makes sure I stay current on basic tests and lab work. Communicating with her through the portal is easy for me and produces results effectively for medication refills, questions concerning test result details, etc. I am an incessant questioner (it’s the teacher in me) who does a lot of reading and medical research on my own, and Sue is consistently able to provide me with explanations, reasons, and clarity concerning all things medical. If she doesn’t know, she states it and seeks to find an answer. She is forthright and honest. Nurse is caring and efficient. Office staff is pleasant to deal with. Wait times at an appointment are rarely long. I typically make my next 6- month appointment at the end of a visit, but if I need to change it, I leave a message if prompted to do so, and office staff usually returns my call within a couple of days. That is not unusual these days. My husband sees three specialists and one PCP in large practices at different Birmingham hospitals, and he encounters the same or longer turnaround time. Have patience, patients! The last three years have been very difficult ones for the medical profession. And I almost forgot to mention that Complete Health is very conveniently located for me. I don’t enjoy driving for close to an hour to see a doctor, pay to park, roam through a parking deck, etc., only to feel dissatisfied with the doctor whose office I just left. This has happened to me many times, but I do not feel that way when I leave Complete Health.

Dr. Harris and his staff are phenomenal. I drive almost an hour to see Dr.Harris and the trip is absolutely worth it. Ive been sick for a few years now and when no one else cared enough to listen or dig deeper into the issue, he did. He takes his time speaking with me and actually listens. Anytime I request labs, or need to be squeezed in without an appointment he always comes through! Sometimes if im too ill to come in we will communicate through patient portal. He always responds in a timely manner and will call in medications if needed. The office is always clean. And the worship music in the waiting room is the icing on the cake. If youre looking for an amazing doctor and practice, you should definitely try this one!

Office staff is pleasant, messages are answered timely. Clinical staff is professional and caring. I completely trust them. Office is clean. I recommend this office to anyone needing a provider. I travel 45 to use this facility, passing several in my way!

I have been coming to this office since I was a child and now work in the healthcare field myself. I can honestly say Dr. Harris is one of the most intelligent and well-rounded physicians I've ever met and cares deeply about his patients. The same can be said about Sue Payne, his CRNP, who is incredibly kind and always takes the time to get to know her patients. The medical team works collaboratively the way healthcare should. You don't see that much anywhere else these days. They also have walk in hours that I have utilized numerous times when I have woken up unexpectedly ill. Keeps me from having to use the much less competent urgent care facilities. I know my health is in good hands with Dr. Harris and Ms. Sue. You can't go wrong choosing this team as your primary care team. They are the best not only in St. Clair County, but the surrounding counties as well!

Mary Beth Martin, CRNP is so sweet and thorough. She is personable and really goes the extra mile. Everyone at this clinic is very nice.

I just want to brag on Sue Payne! She is the most caring, through dr I’ve ever been to! I have been coming here for years and I would not go anywhere else. I love the Christian music playing in the lobby now!

I've been going to Dr
Harris's offices for over 25 years. Then theres Dr. Sue. This is the greatest group of care proffessîonals you'd ever want to meet.

Great doctors wonderful staff front office to nurses and cares for the sick wonderful job y'all doing God bless thank you

I always have a wonderful experience at Springville Complete Health. Sue Payne has taken good care of me and my daughter. The staff is always very helpful to us.

Dr. Harris, Teresa, Mary Martin and the staff have taken excellent care of my parents through the years. If you are searching for a caring family of practitioners and staff then do not hesitate to consider this office for your medical needs. Our family is thankful we have this office to rely upon.

I love these-doctors and the staff iare wonderful and caring for the patients the waiting area is so peaceful with the Christian music videos on the TV. It’s not like most offices with the depressing news and talk shows that most people don’t want to hear

Sue, Mary Beth, & Dr. Harris are the best healthcare providers ever! Can’t say enough great things about them. Wonderful practice. Highly recommend.

Sweet professionalism. Very thorough and genuinly concerned.
Charles, retired professor emeritus

I was there today 3/10/23. I was seen promptly. The staff was very attentive and Dr Harris truly listens. Both Dr Harris and Sue Payne are the very best.