Northwest Auto Specialist

Sam and his whole crew are all amazing and so friendly! They make you feel like family and make sure that everything is done right and working. If there's any issue, they do what needs done and what they can do to fix it. I will absolutely return to Northwest Auto Specialist for any future car needs!

They worked on my TDI Volkswagen. I was having temp sensor issues. They are upfront about pricing. There was a delay in parts arriving but it was due to the dealership, not this shop. My vehicle's issue has been resolved and I would receive NW Auto Specialist to anyone who needs mechanic work done.

On my way back home to Seattle from job near Longview WA my work van broke down. The guys at Nothwest Auto Specialist were the only ones who could fix my van the same day so I can make it back home. Great customer service, honest and professional.

We needed to have a bolt replaced on one of our sparks plug and they got us in even though they were booked up. They got our car in and done that same day. I really appreciated all their efforts and time. I appreciated that they saw us when everyone else was booked up too. The fact that they had our car done in the same day so that we wouldn't have to rent a car was amazing. Great service and great price. I will definitely be taking our car back to them for future repairs.

Great Work! Great Customer Service! World highly recommend this place! 👌

Huge thanks to Melisa and Pete for an excellent job lifting and modifying my truck. The job wasn’t easy, since I requested a bigger tire combination than manufacturer suggested. Melisa diligently listened to my request and suggestions and assured me her shop and team could get it done. They not only got it done, but I’m very short order as well. Outstanding job well done!!

Great service here got a quote for a timing belt change (500 less then Dealer) we added a serpentine belt too. Work would of been completed the same day but wrong parts where delivered. All done the next day. Car runs great and feel super comfortable the TDi VW will keep on running for a million miles. Thank you for awesome service. There are a bunch of good guys here.

Waited three weeks before I posted but very happy the way things went at NW,had extensive suspension and steering damage, they did inspection,gave me a detailed explanation of damage and cost and I agreed ,picked up the truck the following week and been driving it for approximately three weeks and very satisfied with end results.Its a 2000 Toyota Tacoma with 285000 miles and drives like new.Thank you very much

NWAS are an honest and efficient team that has serviced our cars going on two years. They communicate well and their prices are fair.

I called the day before and was able to secure maintenance for the following day. Everyone I spoke with whether on the phone or in person was incredibly friendly and professional. No crazy upselling and gave good insight into expected maintenance of the next year or so. Thank you for the great service!

Had a bad water pump. They were able to get to it that same day and had me out working again the next day. I’m self employed need the vehicle.

Northwest Auto squeezed me in last minute to fix my rear brakes, which were almost destroyed and hadn’t been caught during a recent inspection/tire rotation/alignment appointment at my previous repair place. They were able to get the parts and repair everything the same day even though they were very busy. I’ll be going here in the future for my vehicle service.

My car BMW needed to be fixed and one of my friends told me about NW AUTO. I called them and had my car taken to them. From day one to the end they have been very accommodating. Great service and very friendly. I will recommend them to all my friends and family.

Referred for an oil change on my class c rv. Called I got in next day. Just needed an oil change when i dropped off i was talking with my sister about a tail light being out. They changed my light, inspected for anything else and an oil change for the best price ever. They also stayed open for a bit after closing for me to pick up. Rueben was very informative, answered all my questions and 5 star customer service. I highly recommend them!

They were amazing! Fixed my clutch and a/c promptly and were very kind. Reassured me I could come back to have everything checked if anything went wrong and didn't push for extra unnecessary stuff to be done. Will definitely come back if needed in the future, 10/10 recommend

Needed my tires replaced in a hurry so we could travel back to Seattle and these guys were able to order a new set and put them on in the same day. Great service and fair price for labor. Made it back to Seattle safely, thanks!

I was pretty sure my air conditioner was completely shocked. After this point I have done all the right pairs on my vehicles myself. When it came across this I realized I needed help. I was incredibly impressed with Northwest's professionalism and expertise. Ended up being not what I expected.. Again, great service and great start to building trust. See you next time!

Went in for an alignment and my alignment checked out as being good. They only charged me for an inspection, which means they are honest and precise. I will definitely be back and recommend them.

The team is so friendly and knowledgeable! My mechanic has worked for years on European cars and is effective at his work. They have given me rides and made my life easier while getting my car fixed!

While on a Sunday drive from Lake Stevens to Longview I got a flat tire. I put the spare on so I could limp my car into Longview. I also sent a text to Reuben asking if he could find two new tires for my oddball sports car. He replied right away (on a Sunday) saying he would get right on it and to bring the car in first thing Monday. I am not sure how many strings he had to pull, but when I arrived on Monday, the new tires (oddball size and typically hard to find) were there. Less than a hour later I was back in the road!
Reuben and his team of professionals at Northwest are the best!