Bussard Appliance Parts Inc

We bought our first home and are new to everything about furnaces. Our motor went out and of course insurance wouldn’t cover it. They had the motor, customer service was friendly and they even spliced the wires to make it a perfect fit. We were out of heat for 5 days. So thankful for this company.

The lady working there is Kathy and she is awesome. She got the correct part ordered and delivered to her store in under 24 hours for me, not to mention that also was a day away from Christmas and she still got the part ordered and on the way for me to pick up. Bussard is only 7-8 mins from my work also so Kathy was a rockstar and impressed me beyond my expectations for my first time in the business. I know I will always be using this place for the service they provide!

I've been going here for years. You get what you pay for. You get quality parts and great advice. Make sure to take a photo of the Make and model number of your appliance or device. Support a local business. They know their parts and business. And typically there's no shipping or wait for common parts.

If you need it, they almost always have it, and have been a great local supplier for me for about 40 years. There's a huge warehouse way down south on Michigan Avenue that's been a pretty good source with great hours, but Bussard is almost always priced just as good and they are always friendly and aim to please. Plus, they'll special order parts for you and have them in a couple days.

Bussards always has the part we need. ALWAYS! If not in stock they will get it the next day.

I enjoy doing repairs myself, and now with YouTube, a multimeter and some basic tools I can do 90% of my appliance repairs myself saving time and money. However, I still need the replacement parts… yes, I’m aware of Amazon where I’m never exactly sure of the parts quality, its’ history or even if it is correct… especially after you start crossmatching part numbers and manufactures. Not to mention the loss of time if it’s right (shipping) or wrong (return). I discovered Bussards 20+ years ago after I bought my first home, it needed a lot of work and I had very little money. The staff at Bussards is full of knowledge and always happy to help and share… Ohms, tests, part numbers, etc…

This year, late Nov, my furnace engine stopped working, it is a very old model… I call Bussards at 4:50pm on a Friday as a snow storm was starting and the forecast for the weekend was well below zero. Turned out that they had stop stocking the part (like I said it was older… 25+years), but that didn’t end it. He knew the forecast and how much damage could happen to a house, plus having to move out with the kids, so he put me on hold and called around his network of warehouses, etc.. and found my motor. Then he went and picked it up from the distributor and met me back at Bussards well after 5pm by this time.

You don’t get this treatment or knowledge at big box or corp stores… Bussards is a locally owned and operated shop, please give them an opportunity to earn your long-term business and trust.

Steve (Thank you)

Some reviews just write themselves. This one is long in coming. Months ago I bought a new motor from Bussard’s for an old clothes dryer. I was given clear and patient instructions on the removal of the old motor and install of the new. These guys know their stuff and they freely share their expertise.

Super friendly staff, will to listen and help

Friendly, quick, had the parts I needed in stock at a fair price with a one year warranty on the belt and idler pully arm. Can't complain at all! Hopefully I won't be back though lol

My washing machine spin cycle decided to stop working earlier this afternoon. Of course it is a known issue with a worn coupler between the motor and transmission. Verified this with a few YouTube videos also.

Heading there and made it right before 5pm and the owner gladly assisted with the part I needed. In and out within minutes. I greatly appreciated it and now I have a appliance parts store in the area I can go too. 👍🏽

I just received wonderful customer service at Bussard! Our decades-old attic fan finally quit. Several heating/cooling contractors couldn't help, but Kotz suggested I try Bussard Appliance (240 W. Walton, Pontiac) to get the replacement parts we needed. Not only did Bussard have the replacement motor in stock, but Smitty volunteered to take the old one to his own supplier to ensure we could get the proper fan blade and related parts to complete the job. I expected he might do that within the next few days, but instead I got a call back in less than an hour that all parts were ready and waiting for me. Same day service, above and beyond expectations! Thank you to Smitty and the nice lady at the counter for being so fast and helpful. With service like this, it's no wonder Bussard's has been in business for so many years. Thanks again!

People were friendly and they had the part I needed.

Excellent! I love supporting small businesses. They had the part I needed for my daughters stove in stock. The elderly woman at the counter was just the coolest! She was so nice.

I called several parts suppliers in the area for an evap fan which is a common failure for the Samsung French Door Refrigerator. Unfortunately, every call ended with, I would need to order the part. I decided to call Bussard but to be honest I was doubtful that they would have the part. I was helped by Kathy and she was so helpful and thorough in her search process, eventually notifying me that they actually did have what I needed. Needless to say, I was very thankful!!! I would recommend calling them if in need. They're a smaller "mom and pop" type supplier which I always try to support. Also, I must add that the the price was much cheaper than every other supplier I called prior. They also give a 10% military discount on parts. That is GREATLY APPRECIATED!!!! Thank you all for your help!!!

Just had my motherboard on my Maytag fridge go out, they had the part in stock, they were friendly and helpful. Prices are reasonable compared to online and elsewhere. I am very glad I called here and I am very glad they were able to help me! I will come back here for future parts I might need for sure and I would recommend giving them a call if you need something.

Very helpful folks. Brought my dryer shell with blower components attached and they checked all of the connections. Recommended coil solenoid and I replaced them and dryer worked like a charm. 2nd visit where they were more than helpful with reasonable prices.

I absolutely love this store. They always know how to get the part I need and they share free tips and insider information for the DIY appliance repair geek in me. I pride myself on fixing things and I can only do it because this local business always has what I need. They are friendly, expedient and have great hours. The part I recently ordered came very quickly and I was able to get my washer washing clothes again!

This is the ONLY place I will ever shop for my appliance parts needs. I spent most of the day calling other appliance parts stores in my area. Waiting on hold, waiting for a call back and being told that they didn't have what I was looking for. I finally called Bussards and when I asked for the gas valve for my stove, I was asked "Are you sure that's what you need?" I explained the issue I was having and was informed that it was almost certainly not the valve and was most probably the glow bar/Igniter. He took the time to make sure I was getting the right part and to make sure I understood why. I live 45 minutes away and it is 100% worth the drive. I didn't even pay more for it. They had it on the shelf for cheaper than I could have ordered it for online. Even if it would have cost more I would have still purchased from Bussard. These folks know their stuff and are just flat out amazing. I got the igniter installed and the stove is working properly now. Thank you guys SO VERY MUCH. You've got yourselves a second generation customer for life. My Dad always gets his stuff from Bussards as well. Should have listened to him and called you guys in the first place. :O)

Very helpful people. Needed new capacitor for my older AC unit. Model number was no longer legible. Took a bit of back-and-forth and some detective work but they helped me to figure out which replacement I needed. While you may be able to find parts cheaper on-line, it is great to have these kind of local places that have parts in stock.

They always seem to have the parts I need in stock, which is very helpful in an emergency. They also take the time to explain in detail, what/how to make the repair. Very knowledgeable, and extremely nice people. Thanks for saving us the cost of a new washing machine.