Kevin's Royal Automotive

Cannot thank the people at Royal automotive enough! Purchased a new Ford bronco through Brian there a few weeks back, and although it was a some what long process, their patience with me and what I wanted made it so much easier. 100% recommend this dealership to anyone.
Also had a minor issue with my vehicle (couldn’t figure out how to disengage the child locks on one of the doors). The service department gotta me in on a day that I wasn’t even scheduled for (went a week early by accident). They hooked me up with a loaner vehicle for a few hours just so I didn’t have to sit there and wait!!
You can tell their customers come first, and I love that. Thank you all again!!

Felix at the Owego location was AMAZING!!! He home didn’t have to help me at all bc I walked out the first time I went up there! But he answered my call almost 2 weeks later & told me he would try to make something happen. He was an absolute miracle worker ! So nice, personable, very determined & he went above and beyond to get me off the lot and did it in under 3 hours. Go call Felix he will go to work for you!!!

Edit: That same salesman did too much & played many games with my fiancé getting a car. Wasted several trips to Owego and signed paperwork for a vehicle for him to turn around and take it back! He did some very UNPROFESSIONAL things and I would NOT recommend going to him.

A BIG shoutout to Tim Woodcock and Tammy Farley at Kevin’s Royal in Owego! Unfortunately my old car got totaled in an accident and I needed to get something new. They both worked within the confines of my budget and got me into a new Jeep super quickly! Tim went above and beyond getting paperwork signed and transporting me to the dealership to finalize everything.

Thank you for a great experience!

The only reason I've been a repeat customer is because of Michael Counts.. This man should definitely be considered for salesman of the year! Beyond helpful, always makes sure the customer leaves comply satisfied.... I highly recommend going down to see him... Stop into the jeep side... You won't be disappointed...
( Also Tammy out back deserves to be mentioned as well!)

I highly recommend Kevin's Royal Automotive. My experience at KRA was above the grade of any other dealership. They really go the next step to make buying effortless. The team sent a currier to our house to manage final paperwork. Mike Counts has the friendliest approach to customer service. After the purchase, I recieved calls to ensure the vehicle was working great and to field any questions. This has never happened to me in the past. Please check them out.

Ask For, Mike Counts. He Has Never Done Us Wrong!! Tell Mike, Kathy Dynes Sent You
He is at Kevin's Royal Automotive in Owego
New York!!!

I love the people at Kevin's. They do all they can to make sure you get the best deal possible. Barb, Jason, Nikki; they're all amazing people that make buying a car easy!

Felix was amazing in helping my purchase my Bronco! Everyone is friendly and down to earth here. I highly recommend coming here for a car.

Nothing but amazing things to say about the collision/body shop. I unfortunately had an accident occur right before the holidays and every body shop in my area was quoting me a completion of February. Stressed and overwhelmed I called numerous shops in surrounding towns and after many calls of feeling defeated, Cale at royal was not only super understanding but helped with every obstacle that came up and had my car back to me in record time looking like a brand new car. I couldn’t imagine going anywhere else. If I could rate higher than five stars I would!
-Sharleena

Excellent!! I traveled to purchase a car that I found online and it was everything they said and more. Great experience. Tami was a true professional and prompt in her communication (even on her day off) to set everything up. Chris was great when I arrived to see the car. They knew I was coming and had the car ready. Chris went over everything with me regarding the car and all the paperwork. An enjoyable and refreshing experience in car buying. I highly recommend this dealership and the team that the owners have assembled.

One of the best dealership experiences I've ever had. I drove over 5 hours from RI for a very specific color car. Loving my F8 green charger. My salesperson Ben was very patient with me over the phone and answered all my questions. From the moment I walked in I felt like I was family. Spent more time at the dealership just talking like old friends than signing paperwork. Great place and great people. Highly recommend working with Ben!

I want to send a big thank you to Jerry and Nikki at Royal Automatove in Vestal for all your help in getting us into a new vehicle today I will recommend anyone looking fir a car truck to go see them they are fantastic people to work with THANK YOU again

I had the best experience at Kevins Royal Automotive. I will highly recommend them to friends and family. My salesman Tom Frank made this the best car buying experience I have ever had. He was knowledgeable and very honest. I told him what I wanted and he made it happen quickly and easily. He deserves a raise!!!

My husband and I have always been treated fairly and honestly at Kevin Royal. We have bought several vehicles from them and have always had a good experience. Excellent customer service and our sales person Barbara has always made us feel important! I highly recommend them to anyone in search of a new or used vehicle.

I Bought my Dodge Dart from Kevin's Royal in 2014. From the second I got there I was assisted by sales Associate Johnny S. He was amazing. Gave me all the information I asked and gave me great advice. He did everything in a timely manner and my purchase was finalized that day. I would 100% recommend this dealership and Johnny! 5 stars!

Awesome! My husband and I have bought our last three cars there with the same salesman, Van. He works with, he is not pushy and really makes sure to get you the car you want with the best price possible. Kevin Harris is just as awesome! We will buy our next car there from Van!

Kevin's Royal automotive made my car buying experience easy! Mike was my salesman, he's awesome. I had been to several other dealerships and had not found the perfect car with all the bells and whistles I wanted... Mike actually found my car from another dealer and got it for me! I would recommend their dealership for anyone searching for a jeep!

We had a great experience. Our salesperson was very professional and found just the right car, a Chrysler 200 and the right color with all the amenities we wanted. Tami Farley structured a super lease. We recommend Kevin's to all of our friends and family.

My experience with Kevin's Royal Automotive has been nothing but spectacular. The sales staff is always there to help...not nag. Mike on the sales staff has always been there for me to ensure I receive the very best service and deal. Can't think of any where else I'd shop for a new or used car or truck!! Thanks Mike and Royal Motors.

Have nothing but positive things to say about our buying experience at Kevin's Royal Automotive. Our sales person Mike Counts did a great job keeping us informed and getting us the vehicle we wanted at a price we can afford. 5 stars and 2 thumbs up! Thank you so much!