Royal Ford Motors, Inc.

My husband and I both bought our vehicles from Royal Ford in Owego, NY. Our sales person, Caden was super helpful and a true professional. This is the 2nd new car I have purchased at this location. All the staff from service to finance to management were a joy to work with. Thank you for everything!

I had the very best experience here at royal ford motors the service was amazing very friendly service ladies that was so sweet and very kind and they work on my car and they did a great job on my car I pick it up yesterday on 2-20-24 I was so happy that they let me use the loaner car. I give them a 100% service and I will definitely will go back to them I am so happy that I went here to get my car done and they fix it with no issues and it's like new again there the best!!!🙂😀

You won’t find a better dealership around!!!! The staff is amazing!!! Very customer oriented and driven! Had the best deal on the truck I wanted in all the area!!!!! Guaranteed I will be a repeat customer!!!

I had the event of a engine light warning on my 2016 Escape for no real apparent reason. None of the symptoms that the literature describes were evident in my car. Todd and technicians welcomed me into the service department and told me not to worry, they had this. After careful diagnosis of the situation, it was determined that what I needed was a new purge valve. The part was in stock, and the job was done in about 2 1/2 hours once in the shop for the work. Very much appreciated for the promptness and attention. Great to have my car back in tip top shape and running like a Rolex again. Thanks so much to everyone who had a hand in fixing my car!

The "TEAM" were very helpful and worked with us through some issues and were able to satisfy our needs with the 2024 Ford Maverick.

Bought a vehicle from here, had the awesome pleasure of dealing with Felix, he is such a super nice guy, very professional and got me a awesome deal/vehicle!!! I very highly recommend coming here!!!

The Service department always tries to go above and beyond to accommodate special circumstances. I had to schedule 3 vehicles for different reasons. 1 oil change/tire rotation, 1 inspection and 1 emergency. Service was very pleasant and we came up with a schedule that worked for both of us. Extremely satisfied with this dealership, and those working there. Thanks a bunch!!

Every department is very caring to your needs. I am a customer for life and highly recommend Royal Ford for an honest dealer and services with people that treat you like a person.

Brian and Ron at Royal Ford helped make sure my Ford Maverick was finally delivered after a long wait and conversion of my order from 22->23 model year by Ford. Originally agreed to price was honored, and I was not pushed hard to take add-ons that I wasn't interested in. Thanks!

I have had no problems with Royal Ford. They are close to home, easy to work with, always professional. Great experience.

Was having an issue with our 2013 F 150 ecoboost while traveling on I-81 while pulling our camper. We checked into Hickory Park campground and brought the truck over to Royal first thing Monday morning. I asked if they could give a lift back to the campground since it was going to be a while to get me in. They loaned me a car because they did not want us stranded. Three hours later they called and the truck was fixed and repairs were covered under the power train warranty. Quick service and thanks for the loaner car.

I cannot speak highly enough about the good will, helpfulness and concern that Felix had for me during my visit to Kevin’s Royal Automotive, and in general for all of the employees there. I highly recommend Felix to anyone needing service or searching for a new car or truck. He’s the best!

Excellent Service! The Service personal are knowledgeable, personable and accommodating. Top notch dealership! We have been doing business with Kevin's Royal for 10 plus years.Highly recommend.

I had a very good interaction with Royal Ford from the salesman (Felix) to everyone else who helped along the way! Thank you all so much!

Great service. Lighting fast repair! Thank you service team!

Been using their service for 5 years, They always execute a quality of workmanship that cannot be surpassed, every job I've had completed at Royal Ford Service has been excellent from customer service to technical service:) THEY ARE JUST THAT GOOD!!!!!!!! JOE

Needed a key made for my daughter and they were very accommodating with my schedule. Humor and friendliness from beginning to end.

Went out of the way to find the vehicle I wanted, at a price and trade in that I was looking for. Very quick to respond to both emails and calls with accurate information.

Service was performed quickly and completely and the waiting area was clean and spacious. The personnel were thorough and courteous.

Service, oil change and new wipers and on my way quickly.