Advance Auto Parts

I was driving from the Pocono Mountains of PA to Oak sland, NC on South 95. Break Fluid Light goes on and I have little or no breaks left on my 2015 Tacoma. It's Saturday afternoon most shops closed. The crew at this location is sterling. Thank you to Laura, Sonja and especially Josh - very good guy. Josh contacted a repair service for me who literally made the repairs in the parking lot because I could not drive my truck. Pofessional team who acted above and beyond the call of duty for a stranded traveler and his 2 dogs! This crew is awesome.

Wednesday night, December 14 8:00 pm. I was 200 miles into a long 700 mile trip home. Warning lights were flashing at me from my dash that I had never saw before. My oldest daughter directed me off the interstate and into this parking lot. Afraid to turn my car off I stepped into the store and asked if anyone could check my battery. Quickly the technician determined the battery was not the issue as he had me turn off my car and immediately restart it. He saw the flashing dash lights and quickly said let me check the codes. He plugged a meter into my car’s system and lifted a huge burden as he told me it was a brake switch and I should be safe to continue my journey. This happened in the last hour of this man’s shift. But it didn’t matter to him or his young sidekick. They cared. They could see my concern. They helped and brought comfort to a man in need, desperately trying to return home after 11 days away from his family. I regret not asking your names but God knows you and I thank you again for helping me get home.

Michael

Was there yesterday. Lady that help me , was really nice and helpful. Went with me outside few times to check which tool I will need .

My sister’s truck broke down in Emporia and I came to give her a jump but it only got her to the store and when I tell you they went above and beyond to help my sister it’s truly an understatement.
I will be calling the store manager to get the young man who helped her lunch

Being as though I am not a mechanic, and barely know anything of car maintenance, when I visit advanced auto parts I am getting all the help that I need plus more. I am also learning a lot as well
I love the cystomer service. It feels great going into an establishment and feeling welcomed, you don't get that everywhere you go. So when I do get that feeling I make sure I acknowledge it ☺

Yesterday, Nov 13, I drove to Emporia from Virginia Beach to meet a friend driving from Florida. I arrived early so I stopped for a burger. Dang my luck, when i turned the key to go to our agreed upon meeting place. My battery was dead. Not knowing anyone I called the nearest Advance Auto. Yip they would install the correct battery for my Suburban. A good samaritan gave me a jump start. I went directly to Advance Auto. They immediately checked my 5yr old battery and it was shot. They gave me 4 battery choices. I picked one and they immediately pulled the old battery and installed a new one. You could not have asked for more! And yip, I meet my friend from Florida on time.
Thank You Advance Auto !
Jim Cannon

Store employees were very helpful with my transaction. Really appreciated the service.

real nice people and they will put in certain cars on your car no charge

Needed a new battery and went when I got off work. I want to thank Nathan for great customer service and for installing my new battery. Recommend you guys highly. Thanks again.

The guys working today did a wonderful job. They were so kind and helpful. Thank you for the help.

The ladies where just absolutely amazing. Loaned us the tools to fix our car. Even drove few towns over to get the part we needed from another one of their stores. The ladies here are angels.

Yulanda ordered a Fuel water separator. Came in as I formed. Great to work with her, very professional.

The staff there is very helpful and friendly. I went in to buy brake pads for my car. I was able get the parts I needed and for a discounted price.

The employees are super helpful and always willing to lend a hand.

Great place, had everything I needed, employees were amazing and everything was just like a auto part stor

Not bad. Simple visit, in and out and I did get what I needed at a reasonable price. The clerk was very helpful.

Great staff and I got my order within 30 min

The guy behind the counter Matt was extremely helpful and has a great sense of humor

Advance Auto is a great place to get parts. If you buy online and pick up in the store 30 minutes later you can save 20%

Awesome service! I bought a battery there and they installed it! Very pleased!