Dentistry at Towne Park West - Dr. Tracy Durham DDS PC

I have my first appt scheduled for next week. I can however say that if the office visit goes as smoothly as making the appt was I will be in the exact perfect dentist office. I called today to find out info on getting dentures. I needed to find out how this office processes INS and the price of the treatment I need. Bonita actually took the time to do a mock appt, basically test run the cost of what I needed and was able to give me a very close ball park estimate of how much my out of pocket expenses would be. She then reassured me that I would be able to pay what my INS don't cover and how soon they could place the INS claim for their payment. OMG she laid all my concerns to rest and gave me peace of mind. I appreciate the time she took to help me. Literally every other dentist I talked to would only tell me I'd have to schedule a consultation appt. Well I know that. But all I needed was an answer on what I was possibly looking at out of pocket and how soon could my INS be filed. I have a set amount my INS pays and it renews in Jan. So I needed to have what I could get done ASAP so I can use this years dental INS and have half my dentures made then in Jan do the other half. Bonita figured it out and reassured me that we would get it taken care of. Like I said. If my visit Monday is anything like my phone convo was today I'm in great hands with a dentist that actually cares about the person they are treating. God bless you Bonita. Thank you so much for helping this confused senior get the help I desperately needed. See y'all Monday. I'll leave an update Monday after my visit. God Bless All.

This is the most professional office I've been to in a long time. The care given, the positive attitudes, cleanliness, polite manners, and comfortable feel all made it a pleasant experience. No one likes the dentist, but it sure helps when your surroundings are positive to deal with the pain. My mother was who I was mostly worried about with her COPD. Thank you all for an experience that doesn't scare a patient away. Dr. Johnson is an amazing human being and took great care with mom, and with me, as did the technicians performing the deep cleaning gs. Mom actually did better than I did...😏

Dr. Durham and her staff are like family to me. Not only do they care about my dental needs they also care about my mental and physical needs.

The staff and doctors treat with care and honesty. I would recommend anyone looking for a family practice that will go above and beyond to ensure quality care.

Doctors and staff are amazing. I’ve been a patient of Dr.Tracy for 18 years!!