Medical Center Enterprise: Marling Ray MD is located in Enterprise (City in Alabama), United States. It's address is 400 N Edwards St, Enterprise, AL 36330.
400 N Edwards St, Enterprise, AL 36330
849V+FX Enterprise, Alabama
(334) 347-0584
Questions & Answers
Where is Medical Center Enterprise: Marling Ray MD?
Medical Center Enterprise: Marling Ray MD is located at: 400 N Edwards St, Enterprise, AL 36330.
What is the phone number of Medical Center Enterprise: Marling Ray MD?
You can try to calling this number: (334) 347-0584
What are the coordinates of Medical Center Enterprise: Marling Ray MD?
Coordinates: 31.318647, -85.855114
Medical Center Enterprise: Marling Ray MD Reviews
2020-07-24 15:40:54 GMT
I am accompanying my elder relative with significant memory issues for a CT Scan. We arrived early as requested. Upon arrival I have been told that I am not allowed to assist her with check in nor accompany her to radiology. The medical assistant explained this as pleasantly as possible. I do not fault her in anyway. My problem is after walking back to the office of the referring physician the nurse contacted the hospital and spoke to a supervisor and explained my relative has significant memory issues and could not effectively check in nor find her way to radiology and back to the exit. As her guardian I reiterated that if I am unable to escort my elder please have a nurse/medical assistant escort her. We were instructed to walk back to the hospital and a supervisor would assist us. After returning to the hospital and stating my instructions we waited nearly an hour and 20 minutes past the scheduled time. I asked why have we been waiting so long? It was explained that we are waiting for the supervisor. The screening representative then explained to registration desk that my relative is now late for scheduled appointment. After all of this no supervisor ever addressed us and I and my daughter were screened and checked in to accompany my relative. I understand all the precautions and new rules that are required living through this Pandemic and I do not have any problems following the rules. However, referring physicians offices and and hospitals do have a responsibility to contact patients in advance to explain new procedures for critical well appointments. Patient care and preparedness cannot be overlooked. My elder has been fasting, delayed in her appointment time, has walked from hospital to doctor’s office and back, and now (2) hours after time arrival is now waiting behind other patients who were scheduled after her. Now, that we are in radiology Edy has been such a bright light this morning! She has patiently explained the process and is more than accommodating. Her kindness and patience has smoothed over my ill feelings. I rate and comment because I would like hospital administrators to remember that patient consideration, kindness and care is important for all types of patients always.
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About Enterprise
City in AlabamaEnterprise is a city in the southeastern part of Coffee County and the southwestern part of Dale County in Southeastern Alabama, United States. Its population was 28,711 at the 2020 census. Enterprise is the primary city of the Enterprise micropolitan statistical area. source
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