Doubek Medical Supply

I have used Doubek for a couple of years and the only person that solves any issues is Tonya. She is helpful, informative and always goes above and beyond. I first thought she was a manager since she was knowledgeable and quick to resolve any issues I have. There was more than once where she was able to communicate with my doctor's office to get a referral expedited. She is a gift to Doubek. If it wasn't for her, I would have looked elsewhere for a different medical company.

The entire staff have helped my my through all her medical needs. Without Doubeks staff always checking and advising us on how to work the CPAP machine, oxygen machine, and other medically necessary equipment, we would be at a loss. A special thank you to Paul and his team that always kindly service our concentrators. The front office team serviced us through COVID.. 10 stars for the kindness and compassion. Thank you, Doubek!

Visiting Doubek is always a pleasure. I had to visit Doubek to pickup a new wheelchair and cane for my mother. The customer rep greeted me as I walked in and provided assistance right away. She even helped me with the details on my mother's order as the doctor had not sent the wheelchair order yet. After providing me detailed information, I was able to make an educated decision and work with my mother's doctor to make sure the wheelchair order was sent successfully.

I had to return to Doubek within a week or so and once again was greeted with a smile. Once again, the customer service was warm and the process to get both the wheelchair and cane was pretty easygoing. I would recommend Doubek to family and friends for their medical supply needs.

My husband just received his new cpap machine from Doubek.
Victor Urbina was very helpful and knowledgeable about the machine and even suggested a different mask for my husband to use. The new machine and the new mask enabled my husband to sleep through the night. Thank you Victor!

Had a great first appointment! Everything works well and my Sleep Technician was very helpful during delivery.

Today an angel from your store went over and beyond to help me. His name is Alan Ward. I had ankle replacement surgery and I’m using a knee scooter. The back brakes weren’t working. So it was very unsafe. I called the store to actually purchase a new one. He told me he could adjust the brakes for me. Since I’m on no weight bearing and no driving he came to my house after work on his own time to help me. There are no words to say how much I appreciate his kindness. Thank you so very very much!

I've been getting my CPAP, actually VPAP supplies from them since 2014. They have always been extremely pleasant and helpful. Today I went in with a question and despite not making an appointment, Paul came out to see me almost immediately. I've only ever had 2 problems with my equipment and they have responded with solutions right away. I've never felt rushed or dismissed by anyone there, including an outside vendor they use for ordering supplies.

I have used Doubek Medical Supply for two years with excellant service and a friendly staff. Recently I had a problem with one of my home units. I brought the unit to Doubek and it was sent out for repair. I now have it back home in working condition again. Thank you Paul in tech support for your help and expecially for contacting me on two occasions to let me know the progress being made with the unit sent in for repair. I recommend Doubek Medical for your needs.

Clinician was very friendly and explained everything I needed to know about my CPAP equipment very thoroughly. She was extremely patient with me as this is my first experience with Doubek Medical Supply. I would highly recommend them to anyone in need of medical supplies

Cyndi was wonderful during my visit & very helpful. She explained how to use knee scooter, helping adjusting it & going out of her way to give me & my mom great customer service. Made our 1st visit there easy & comfortable. Thank you Cyndi
You are the best!!

I did not expect Doubek to send a professional rep to my home and personally show me how to use the equipment. She was very professional and thorough as well as friendly and patient. She also provided a business card with her personal number should I have any questions. I was very happy with her presentation and I'm very content and satisfied with the equipment and the ease of using it.

Diagnosed with sleep apnea, on Medicaid. Was told it might be 8 to 10 weeks before I got a machine cause there is a national shortage. Doubek got it done for me, with a new machine a couple weeks after my diagnosis. Caryn the agent that came to my home, was very professional and knowledgeable and patient as she answered all my questions and concerns. I felt comfortable using the machine after she left.

Paul Sierra was great. Appointment was on time. He was very thorough. A leak in the hose was eventually found. I am one very happy customer!

Doubek was helpful when we picked up the cpap machine. With a respiratory therapist available, we learned all we needed to know about how to use and clean the machine. The therapist was helpful and patient.

My mobility necessitated giving up my cane and using a 'rollater'. Obtaining confirmation from my physcian started the process with Medicare. The doctor received updated Medicare forms. Having had a number of excellent experiences with Doubek Medical Supply - their friendly and helpful employees and the astounding number and kind of products, on-hand, I involved them from the beginning. Twice, while in the area I personally stopped by to inquire about the 'rollator'. They had observed, twice, there was some problem. They, had ALREADY made calls to expedite the process. Through - their intervention - I have my 'rollator'. There are always going to be problems. "It's not 'WHAT' you know-it's 'WHO' you know"!! Now, YOU, know who to call, to visit, and to trust for your 'just gotta have' products.

Doubek Medical Supply treated me with professional courtesy, insight and kindness. I stopped in to receive my CPAP machine and supplies. I was clueless in regards to which mask/headgear would meet my needs. Susan, the respiratory therapist, went above and beyond. She addressed my needs and concerns spot on. I’m very pleased with the fit. She thoroughly explained the settings on my Resmed Airsense 10, how to use it, the cleaning routine and how important compliance is to successfully treating sleep apnea. My transition into CPAP therapy therefore, has been seamless.

A shout out to Shelbey Ward who directed me to Susan and finalized my purchase. A very pleasant experience.

Paul went over and above the line of duty in helping me with a device I was renting. He made sure I was co.fortable using it. He was very kind and patient. I highly recommend Doubek for any of your medical Supply needs.

Pat and his team could not have been more helpful. They were very courteous and compassionate. Excellent customer service!! I highly recommend Doubek Medical Supply!

Highly recommended. So glad I found Doubek a few years back. The hard working, sincere & friendly staff have always been good to me.. responsibly coordinating the never ending process of making sure the medical supplies I require to survive arrive on my doorstep every month like clockwork. Frankly I was never that good at constantly coordinating the necessary paperwork/info between my doctor & insurance company. And it got real discouraging when I ran into barriers I had no idea how to get around. *So* thankful for Doubek's assistance.

Jennifer was a great help selecting home health care tools for my mother in law. She knows the merchandise and explains how to set up and use safely.