Inyo County Health and Human Services

Helpful but Short handed

Laura Boyer should not be working with people who are mentally or physically unwell. She is not good with someone that is experiencing pain, depression or anxiety. I called Laura, my case worker 4 times kindly. On the 5th call, I was upset and in pain and raised my voice on the voicemail which is understandable when she doesn't return calls. She finally returned my call to tell me I'm rude and she "had" to spend 25 minutes working on my covered California when I'm not her responsibility anymore. God forbid she had called me after my first voicemail to inform me of this, that's a thought. I was never notified she wasn't my case worker. She expected me to just know that. No supervisor was present or manager.. Very unprofessional.