Express Tax & Accounting Services

They made a mistake with our tax return that resulted in us not getting about $2000 of our tax refund (were still waiting). They even charged us $30 EXTRA claiming that the IRS wanted more information and that's why we haven't received our refund yet. They were mysterious on the phone telling us to come in to the office. When i asked why we needed to come in she said she couldn't tell me on the phone. Obviously i was concerned. I arranged a time to come in (from Bakersfield btw). When we arrived, it turned out the office was closed for the day (even though they were apparently expecting us). When we were finally able to meet with them it turned out all they needed was a document (oh and to charge us $30). I was upset that they apparently couldn't tell me this on the phone. I could've sent them a photo of the document (which btw was a paper that i had ALREADY given them) without making all those extra unnecessary trips to Arvin (except they needed to charge us extra money?). Now they won't answer my phone calls. Shady business. Don't go there. We definitely won't be returning

Se equivocaron en llenar información de nuestra solicitud para ITIN. Desde marzo estamos esperando. Les llamas y te dicen que vayas para que te ayuden con lo que les falto pero que te van a cobrar lo que ellos no hiceron bien, (cuando el error fue de ellos). Estoy decepcionada del servicio que brindan ya que si tienen tiempo dedicándose a esto debería de conocer mejor los procedimientos y entrenar bien a sus secretarías.

Muy poco amables.... lo bueno es q hay más opciones.....

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