Werner Lumber Ace Hardware

I was out of power and struggling to get my old generator running. Came in to buy a new one but they were all sold out. The gentleman working on 2/13/24 explained to me what to do to try and get the generator I have running and it worked. I truly appreciate his knowledge and assistance and the fact he was willing to not only help me out with advise but rent me a generator at a discounted price due to the smaller ones not being available. Talk about going above and beyond. Thank you!!

Great staff! I placed an order online and it was ready for pick up within an hour. When I went to pick it up they helped me load it and secure it on the truck. The whole experience was A+++. Thank you all for a job well done!!

Office and yard staff were very helpful!

The staff here are always nice, they are knowledgeable about the products and are always willing to answer questions. Although the one elderly lady behind the counter usually at the end of the registers can be a bit off putting. Even though I am not rude to her, and always wish her a nice day, she has an attitude. But other wise, great staff.

The customer service, in this particular case by George.. was beyond exceptional. Seriously.. A+. I was beyond appreciative of his willingness to help. I needed a drain snake, and he was willing to provide rental options and purchase options. Even going to the extent of finding prices for each and allowing to purchase what I needed over the phone where he then walked it out when I arrived. If management happens to read this, what I purchased did exactly what I needed. Keep up the great work. This type of friendly and helpful atmosphere is few and far between.

Great staff and friendly service. Not only do they have the best service around, but they also give back to the community. Owner is one of the best people you’ll ever meet. You won’t regret visiting the store.

We experienced exceptional service and knowledgeable staff which can be hard to find these days. Special thank you to Justin and the rest of the technicians in the power-equipment service department.

For me it's convenient, I can literally walk there from my home. The new store is huge & very organized. Friendly staff, just a very nice environment. I go there quite often.

Werner Lumber Ace Hardware deserves a 5 star rating today. The staff is always ready to help you find what you need. They are always friendly. Even the customers are friendly. I enjoy shopping there. 😊

Friendly and knowledgable staff, great quality inventory, good rental selection and pricing. They always go above and beyond to make sure we are taken care of and that's why we will continue to support this local family owned business!

Great local place to shop where your not afraid to ask for help and get service with a smile, and the owner personally says hi to you.

Large Variety. Great prices that are competitive with the box stores and yet materials with much higher quality. Personal service from people who know and care. I Highly Recommend them.

I LUV this Store
They make u feel like part of the Family there. They ALWAYS go out of their way 2 help their Customers! Their soo NICE There!

Ordered beams and lumber for a renovation. Chuck Scott was WONDERFUL to work with and answered all of our questions! He made it a point to take care of ya as quickly and accurately as possible. We love Werner’s!

Helpful staff, and a good selection of items.

Werners was so helpful when I was looking for a new door. Chris Morgan was so informative and helpful. He sure know what he is talking about. He was so curtious, it was such a please to be able to have so much help.

Thanks Chris !!!!!

The sales manager, Nick, called me and said he wanted to make this right. He came to my home and put in all new Krypton Glass, Low-E Sashes. I am extremely pleased. He also educated the salesman on how to read and determine what qualifies as Energy Star Windows.

I recently bought Seven D Industries, LP windows. I called to see if these windows were Energy Star. The salesman told me the U Factor was .47 and SHGC .56 and these were and exceeded Energy Star Standards. He said the higher the number after the decimal point, the better the window. This is not true. Energy Star Standards are at least a U Factor .27 to .30 and SHGC .32 to .42.

Werner lumber has always been a great place to take care of your project needs , the new store is even better and someone on the staff can usually always help you find what your looking for even when you don't.

The employees treat you like a human. They are always kind and considerate. They've always helped me locate an item for whatever project I may be working on.

Great service, these folks know what they are doing and I've never had them turn me away without at least a suggestion.