Hertz Car Rental - Kalispell Airport (FCA)

Megan was PERFECT, PATIENT, HELPFUL. Resolved a problem quickly!...I have rented with Hertz, rose to their "Presidents Circle" status a few years ago.... literally 1000s of days...sometimes full years at a time.
Megan was amazing!
Thanks Hertz!

I needed a one way rental to Spokane and booked with Hertz. Original car had an issue and the staff, with the manager Bettylynn leading the way, helped so much. They dropped me off at the car and made the swap so easy. Fantastic crew!

This place has great customer service, especially Star. We rolled into Kalispell with a car from another Hertz that had a maintenance issue.

She told stories of wildlife collisions and local people while processing a change of car, found us one that could be returned to our original location, and in a reasonable amount of time we were back underway.

It definitely felt like she was on our side with resolving the problem.

Thanks, HERTZ Kalispell!

Duff overheard that our car at another rental agency had been given away and we were literally stuck at the airport. He took care of us, honored their price (which current price was double) Duff helped make the start of our trip to Mt wonderful instead of a nightmare. We will forever be grateful. I highly recommend only using Hertz at this airport and never going through Costco/Alamo

I was in a car accident and needed to rent a vehicle, which turned into a 3 ring circus with figuring out the insurance reservation...since my insurance made both a Hertz and Enterprise reservation. Progressive systems were not communicating well with the car rental companies, of course. Ronn, Star and Amanda all were so patient and helpful in this process that had already eaten into 2 days of my week. Having exceptional customer service in a difficult situation made my hard day a lot les taxing. They were also in the midst of dealing with several other issues and never once made me feel like a bother or an inconvenience!

This is a fantastic place to rent a car. I had some issues because I’m really particular and I went through four different cars before I got the one I took and they were wonderfully nice the entire time. Will definitely use them again. Highly recommend very easy to deal with. Whoever was at the counter they should give her a raise.

Great staff, helped out during a situation. 10/5 stars if I could

The manager of this location is pretty amazing. I booked a car with Dollar but their shuttle left my daughter and I at the airport and it was after midnight. The manager heard of our situation and came out and volunteered to take us to our hotel. This was after he and a security officer tried repeatedly calling Dollar...no answer from them. I am so grateful to him, not a good way to start off a vacation but thanks to him, we got to the hotel safely and was able to get a good nights rest for our adventure. :)

Love the Hertz rent car team at the Airport-so friendly and fun! Excellent service, quick and makes getting a car easy!

Great staff, upgraded us to a Toyota 4Runner and were very informative on places to eat and things to do close by. Very pleasant interaction

We ended up cancelling our other reserved rental and got one here. The service was very helpful and got us exactly what we needed at a discounted rate and was very friendly.

Great staff and a fast service. It’s a min walk from the airport and they gave me the rental car within 5 min.

Perfection! Rented in Seattle. Drove to Glacier and Banff and back to Kalispell to fly home. Dropped car with no issues.

Quick and Easy. They reserved the type of vehicle I wanted without even asking.

Megan was absolutely amazing thank you!!

Great service, fast and friendly. However no express Gold Service pickup at this location.

Reviews had me concerned. But our experience was smooth and easy.

Very friendly staff, clean cars. Thank you

Rent from here pretty frequently. Easy pick up and return. Nice cars

Great customer service.