The Iowa Clinic Medical Spa

So glad masks are optional! Sanity is finally returning. If you think masks work, wear one and leave the rest of us alone. The doctors and other staff here are very nice and helpful. Highly recommended.

This is my favorite place for skin care. Jinah is very professional and knowledgeable about skincare. Very clean and nice place😊

I saw Kjersten Davis in gastroenterology and had a great experience!

Jinah is awesome! Caring and so knowledgeable about skin care! Love the Iowa Clinic!

Easy to get in to and get around. Staff is friendly and helpful.

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Friendly caring staff . 🚴‍♂✌😷

This is a good diagnostic clinic

Still running on time

The results from the Forever BBL were not what I was led to believe they would be and certainly not worth the cost. I sought a fairly consistent/even color to my face so that I would look better without foundation. In particular, I wanted to be rid if a quarter-size red spot on my right cheek which the nurse practitioner said may be precancerous. After the four treatments, the coloring if my face is marginally better--no one who sees my regularly has noticed any difference. The red spot on my cheek is now somewhat less red, but it and other light brown spots are not gone. The NP remarked today that she didn't think the precancerous spot was ever a concern at all. I think the Iowa Clinic staff are fast talkers who mislead. I think the Med Spa is very money motivated.

I chose to start my Healthcare journey with the Iowa Clinic because of it being physician owned and multiple specialists available. I did not realize that each time I was referred to another doctor or specialist, I'd be hit with a $280 "new patient" fee. This is such a blatant money grab. The Iowa Clinic should be considered one organization and the first new patient fee should cover any admin costs.

Extremely disappointed that masking is optional. No one is wearing them at the clinic, and COVID cases doubled this week in Iowa. This is very shortsighted.

I recently had a question regarding the colonoscopy prep prescribed. I called the office and was put on hold. After 6 minutes the call was dropped. I called back and the office answered and asked immediately if I could be put on hold. I stated I was on hold and the call was dropped. The response was, “Yeah, it does that” and I was put on hold and after 6 minutes the call was dropped. I called back again and when the call was picked up and was asked to hold I replied, “No”. The caller told me how crazy busy they are on Monday and everyday. I was told a nurse would call me back but no one ever did. Today I called to reschedule a colonoscopy and was told how they are so busy and appointments were “slim pickings.” Well, I will help with the busyness by taking my business elsewhere.

16 hours before my procedure they call to say my insurance won’t pay and want me to pay $4000+ rather than bill Medicare and my supplement Ins co. Look at your bills if they would bill Medicare and supplement they would only get about 19% of the billed amount. My procedure was schedule 60+ days in advance so how many of us Seniors have they taken advantage of

I agree with George Hartney. They intentionally withhold information to your insurance and Medicare so you have to pay. Ripoff billing procedures. Avoid.