H&R Block

First off I want to say I’m a single mom with an inoperable tumor on my spine just found out last year and it causes severe back pain.
Needless to say I didn’t have enough income to claim my children or to even file taxes so my fiancé claimed us but it got rejected due to my ex claiming one child that he wasn’t supposed to so I went to the Cresco office to file my taxes, I have 3 kids to claim and the lady there said we weren’t allowed to claim head of household and we were not allowed to receive the child tax credits for any of my children… so our return went from 12000 to 2,000 back and she wanted me to pay $95 for her submitting my taxes electronically….
I reached out to another tax firm and they looked at my tax’s and said the opposite of what she had told me. We efiled our taxes and now we’re getting all the child tax credits and all the credits.
We are now fully paid our federal return of 12500$
This lady was completely judgmental and biased.
She literally asked me why I can’t do a sit down job?
Little does she know my tumor is bigger than a softball right on my tailbone affecting my nerves no doctor can touch it it’s called a tarlov cyst.
I highly recommend and suggest people don’t go to simile was the last name.
Nobody is doing anything about my ex claiming my daughter… and we’re out another 3500 and she didn’t even bother to help me….
We used H&R Block since 2007 they just lost about 15 customers since then because my family and my fiancé’s family all went there too.

Session with Julie was completely organized, information was quickly available, pertinent questions were asked and we were done in 30 minutes. Her recommendations from last year were right on target. I loved having the screen to look at as she made her entries. At the end, she explained all key points. And, it was a pleasant interaction with her.

I have been very pleased with the service of my tax preparer here for years! She is so knowledgeable and explains everything to me that I do not understand about taxes. Very friendly and helpful! Colleen even does my children's returns now! Extremely pleased with her service!!

Malverna is a dedicated and very friendly tax lady. You can see the knowledge as well as care she gives her clients.

I used the online tax preparation. I loved it.

I have a very smart, nice and dependable tax perparer, that allways looks out for what will be best for me...

Been going there for 21 years. Great service.

Julie is outstanding! She cares about her clients and explains things very well!

Very helpful and personal. Nice having same preparer year to year!

Fastest visit I have ever had and excellent service.

Been going here for years, they have been very good to me.

They are always so helpful. They are quick and thorough and friendly.

Very helpful much cheaper and my worker was very nice

Great staff and fast process

Very easy and smooth process with friendly, helpful, and caring staff.

Your representative, Julie Pemble, is very knowledged in the profession, polite, & trustworthy.

Been using your service for years and why change something that your happy with

Courteous, helpful service and clear instructions to move forward.

Very good with explaining thing we didn't understand

Julie is wonderful always willing to help you