United States Postal Service

I've never had a problem here so I felt I should up their ratings, staff is always kind and very helpful. 35 years of Great service, thanks Wahpeton postal staff AND Carriers.

Passport photo and application completed in 10 minutes.

Wow! Carolyn went out of her way to make sure I received my packages. Amazing service!

Our friends at the Wahpeton Post Office do a GREAT job! Thanks for all your help!

Friendly service.

Service is slow. I came there for passport services. I spent at least 45 mins there. They decided to put me on hold while they helped other customers. If I wasnt tied to a rock and a hard place, I would have left. When I did get service, the people were nice and detailed.

I dont know why there are so many bad reviews but Iv always had decent service here anywho is the inside at least open on Saturdays and sundays to get forms lol

I had the most horrible experience at this location. Very unorganized post office. Rude, unprofessional, unhelpful supervisor. Incompetent worker who is suppose to know how to do passports. Never saw his face due to him wanting to move my appointment because he would decide to take the day off. Drove here with my baby since the passport was for her, only because our Fergus location isn’t doing passports at the time. He wasn’t available to do my appointment because he left work, even though the online USPS had appointments available. Biggest mistake WOULD NOT RECOMMEND this place. I will be filing a complaint with USPS and BBB. Only one lady at front desk was kind and tried her best to help me. Apparently only one person is trained here to do passports and he doesn’t show up to work.

UPDATE 10/4/22: For residents who have had Wahpeton PO staff administratively (or otherwise) block you from your mail, my suggestion would be to just relocate out of their area. Fed regulators and/or Regional Managers won't do anything to stop them.

Workers inside the Wahpeton PO have continued to administratively block mail to me, especially when it relates to Court documents for a case I am a Plaintiff in. This has been going on for 5 months after my first complaint.

5/4/2022 After posting my review last week, Wahpeton PO workers have now started sending my PO Box mail back, saying it is undeliverable, even when Informed Delivery shows my PO Box clearly legible. In short, 90% of my mail (all financial) "appears to be" taken, or mishandled within the Wahpeton PO facility these past few weeks.

The workers before 2020 were exceptional. My regular delivery carrier to my physical residence is also awesome.

But, these past 2 years, Penny & Karla have offered extremely rude service inside the Wahpeton PO, & it is now also hard to trust them.

My visit to this PO today, was no exception. In the past week, 2 payroll envelopes showed up in my "Informed Delivery", but were never delivered -- either to my residential or Wahpeton PO Box address. Informed Delivery means mail gets scanned at the W. Fargo dist. center, right before being put on a truck to Wahpeton. A week after both these envelopes showed scanned, in the USPS possession, the PO couldn't find them. Common denominator: The truck from W. Fargo to Wahpeton, or the delivery sorters in the Wahpeton PO.

Having been a Wahpeton PO customer for 6 years, and talked with a Mgr. at West Fargo Dist. Center, the logistics are relevant. For mail to be missing twice on the same allegedly secure route -- some employee has to know something. The truck & Wahpeton PO facility are allegedly "secure facility equipment", not open to public access.

Yet, today, Penny told me none of their employees would have been involved in the disappearance of 2 financial instruments in 1 week. Then, who is? The mail was physically in the possession of either an employee in the Truck -- or the Wahpeton facility. Then, Penny told me there is no recourse for citizens, if they complain to her and her employees say they don't know anything -- that citizens have to just put up with the theft.

It sounds like the 2016 Wyndmere/Richland Co. USPS worker mail thefts -- all over again.

Our Fed. Gov't., and the US Postal Inspectors should not be allowing this.

Absolutely horrible customer service. Extremely rude and unhelpful. I highly recommend changes should be made ASAP. The worker told us to go get our photos for our passport and then come back. So we had to go to Walmart and get the photos. When we got back the worker said that she still wouldn’t be able to help us and was unbelievable rude. Send your mail somewhere else.

just went for my passport appointment. they refuse to take my ID card and said I needed multiple forms of photo ID when nowhere on the site is that a requirement, very rude employees, i had everything required but they dont want to do their jobs, reporting this branch.

Some of bills don't accept PO boxes and in Fairmount who is run by Wahpeton here you have to have PO box or you don't get mail. Well since I haven't been getting my mail I called them up. It's because it doesn't have my po box number on it. So when my internet sent dissconnection notice I didn't get it. I called them and said if it doesn't have PO number on it they won't give me my mail. So yea now I don't get some of my mail cause they keep it unless address is correct. Very angry right now. Ever since the new lady took over Fairmount office. People are not getting thier mail. When I got mine I was told of you had a rental agreement or you bought a house here you showed it and you didn't have to pay for a box. Well now they are having people pay 180 a year regardless. Which isn't right we don't have a choice wether or not we get mail boxes here. We Have to have PO box.

Crabby people work at this place. Now won't even let you pick up a package early (even though I have done it multiple times before) terrible customer service. Miss POSTMASTER "I have worked here since January and I have never let anyone do that. Supervisor is rude as all get out

Staff was rude, tried to get out of having to do any work regarding my package, pretty wild how lazy she was

Most of the workers who work the front desk are very nice and helpful but some of them are downright rude to customers and argue with them.

Seen the kid today said no look on web site it said it will deliver by 445 look at tracking said it was delivered at 458 nope nothing 3/26/2022

VERY upset that the Postman DID NOT take my outgoing mail today!!!!!!!

Victoria B. Was zero help and didn't want to answer any questions.