Commerce Bank

My daughter and I recently opened checking accounts at Commerce Bank. I used Banterra Bank for years and felt that they were lacking in customer service as well as not being able to use Venmo or any other money apps. After going to my local Commerce branch in Jackson, I was not at all prepared for the amazing customer service and genuine kindness that all the Commerce staff displayed. This was something I never experienced at Banterra Bank.
I also want to give special thanks to Erica. Not only is Erica great at her job, she truly cares about the customer. She was friendly and funny as she walked me through the entire process of my personal loan, explaining everything and giving great advice as well. It was a joy to have someone who was so knowledgeable and friendly help me with my loan. Thanks again Erica, Commerce is very lucky to have such an awesome employee.

Nice employee's, friendly and very helpful with everything. I highly recommend this bank.

Great employees and a perfect bank Employees make the difference!

Great folks, great service !

I just moved back to the area after nearly 40 years. I have bank accounts with MFCU and NFCU but thought a local bank account would be good to have. My time was wasted. I wasn't allowed to open an account. I had an out of state drivers license with old address, but I had two pieces of mail (one was the old electric company returning electric deposit so it had both old and new addresses on it, I pulled up my mortgage account to show new address, I pulled up Black River Electric with new address, and both out of state bank accounts. None of this was sufficient to open an account. I'm pretty shocked and dissappointed. But there's lots of banks in this community and I'm sure another one will let me leave money in a savings account with them.