Brett Matthews - State Farm Insurance Agent

Early one morning on my way to work I was traveling the back roads here outside of Charleston and hydroplaned, losing control of my car. I ran off the road and ended up in a ditch. The first person I called was Brett Matthews to see what I needed to do. I only had cell service and couldn’t look up the number for the tow truck to come get me. Brett not only called for the tow truck, but came out to see how I was and stay with me until help arrived! I never expected service like this.
My family has used State Farm for many years now and always been given excellent service, personal attention and honest answers. I really appreciate everything they have done for us over the years and know that we can call on them to help us.

Amazing personal service from Brett, Sophie and Helen and so easy to work with. They take the time to go over options of coverage and put together the policy that best fits your needs. Anytime I’ve had a question they have always been very helpful and most importantly, friendly. If you’re looking for personalized service from an agent and their staff, then Brett Matthews at State Farm Insurance is where you need to be!

So helpful, kind, easy to work with, extremely knowledgeable and courteous. You’re not just a customer with Brett Matthews and his team… you’re family!

Warm and welcoming is how our family feel at Brett Matthews. We’ve been with them for over 20 years or more. They are very caring, attentive, fast, and effective when helping you with claims. Very engaged in helping you best way possible with saving money and more. This is a team my family can always trust and depend on!

Wonderful people to do business with. They go above and beyond any other agency I have done business with in the past. I got the best price and best customer service, hands down, when I switched to them. Give Helen a call for your quote today. You won’t be dissatisfied.

The entire team at State Farm is top-notch! It is so nice to pick up the phone, send a text/email or stop by the office for help! There is always someone to assist. Give Brett, Sophie or Helen a call for Hometown service at its best!

I have been a statefarm customer for more than 15 years . Great discounts! Great prices ! Friendly staff! Helen goes above and beyond to help! So thankful for all they do!

The best place I have ever had insurance. Helen was able to get the best price on my home, auto, classic car, and side by side insurance. She is always willing to discuss any insurance concerns I might have.

Insurance agents Helen is one of the most helpful and knowledgeable and professional agents i have ever met. Me and my wife plan to do business with her for a very long time. Thanks for being you!!

If you don't have insurance you need to stop in at state farm insurance in Charleston and talk to Helen Renaud she's the most frien
Ldliest,kind, person you could ever meet. She will help you in every way she can. We love them

Helen helped us in every way! She went above and beyond to make sure everything was taken care of with our claim to the very end! I can’t tell you how much she is appreciated!!

Excellent customer service! We bundled our policies for a great price. Sophie always has answers when I call with questions!

They are very nice, friendly, and great people who have became like family over the years. They're always there to answer any questions that I might have and explain everything well in detail.

great place. i am very lucky to have them in my corner. Helen has went above and beyond what she had too. highly recommended

The nicest team I have ever met. Anytime I come in, I am always greeted with a friendly smile and all my services and questions are taken care of in a timely manner

My hometown State Farm Agents are always so helpful and very much appreciated. Thank you Brett Matthews, Sophie and Helen. ⭐

I absolutely love State Farm. The insurance and the customer service I have been afforded has been above excellent! I would recommend you give them a try!

All good experiences with Brett, Sophie and our agent, Helen. Knowledgeable and willing to help.

This is an excellent insurance company to deal with Helen is a great agent to deal with very professional and always returns your call

I always know that when I call or text Helen, that my issue will be taken care of promptly and with a friendly attitude.

Great knowledge about insurance will take care of all your needs home, auto,business, retirement, recreation, very good staff to assist