Ben Hersh Rug Cleaning & Repair

Quite pleased with final results. From purplish/brown dog vomit stains to hardly visible/clean area rug. What a huge relief!

Never had a rug professionally cleaned, but was upset my non-machine made wool rug was badly stained. Had sticker-shock with rug-cleaning quotes and Ben Hersh was relatively more reasonable. Their quote included pickup/delivery which seems to be standard (I’m 2 hrs away!) and they will “throw everything they have at it and try”. By contrast, a more expensive quote will deep clean, if stains still there, will try other methods the cost of which they can’t even give me ballpark idea.

Took almost a month but well worth it. Customer service was excellent - friendly, helpful, quick to respond and schedule. Thank you Ben Hersh team! And to Natalie, Mikale, Marlon and staff who picked up my rug.

I called Mikale in tears. My grandmother had recently died and left me a rug that she had custom made overseas in the 1950s. The rug was in her living room, where the family spent every holiday and gathering – so it really felt like it was a piece of her. After 70 years it needed some repairs and cleaning, so I sent the rug to a local rug shop. It came back destroyed. All the color was running and bleeding and it looked practically tie-dyed. I realize a rug is just a rug, but it felt like a lot more, and I was devastated. So I called around to a bunch of antique rug specialists and learned that fixing something like that was not only really complicated and painstaking, it was expensive. One company quoted me $7,000….
Mikale also explained that fixing the rug would be really tricky and that no one could make a promise that it could be brought back to its original condition. But, he said, they will pick it up free of charge and test their cleaners on a small spot. If they can’t fix it, he said they would send it back at no cost. If they were able to fix it, he’d send along quote. A few days later, he sent some pictures and like magic, whatever they used was working. Mikale knew I was very upset about the situation, and he honestly could have quoted me some sort of special pricing that I would have agreed to. But the quote was simple math from their stated prices on their website -- $1,200.
Fast forward three weeks and lots of updates along the way, the rug is back to its former glory and I couldn’t be happier. Again, I know at the end of the day it’s only a rug, but Mikale was so non-judgmental and understanding and HONEST. I’m so grateful to him and everyone who worked on it. I can’t recommend them strongly enough.

Extremely Happy with Ben Hersh! We will continue to use this Company & highly recommend to others. From the first phone call our Oriental Carpet was scheduled by Natalie for cleaning & pick-up. Pick-up & return were flawless!! I was sent photo’s of my carpet after it was cleaned (from the Warehouse.) Ben Hersh is truly a Wonderful/ Professional & Very Reliable Company that strives for Excellence!! My Carpet is a family heirloom from my Grandmother (who always had the carpet sent out for cleaning) The carpet is 50 years old/ ; after having it sent out for cleaning it looks brand new & will continue to last for generations/ due to regular professional cleaning!
Thank you to Marlon / our delivery person/ who carefully placed our Beautiful carpet perfectly back in place! Thank You Ben Hersh!!

I just recently had my oriental rug cleaned here and the beautiful job they did saving this rug was amazing!!! I was ready to trash it, but because my husband loved it with the reviews I read about Ben Hersh I decided to let them work their magic. I would recommend them as a first class operation. My rug looks brand new! Thank you! You made myself and my husband very happy! Merry Christmas Rosemary Fennimore ❤

Great🎉. They came took my area rug washed it and returned it looking brand new 😊 they put rug in place super company 🎉

From beginning to end, the cleaning and repair process was well explained and executed. Mikale is a great go to guy and I appreciate all his effort! I especially appreciate the time Ed spent with me teaching me.all I needed to know in order to purchase a quality hand knotted Persian that was second hand. I love the result of the Ben Hersh’s team effort. Thank you so much. I give Ben Hersh my highest recommendation!

The team at Ben Hersh was so helpful and so friendly. I really enjoyed working with them, especially Mikale. They also did a fabulous job cleaning our rugs. Both rugs had seen better days and had several dog stains. They went over them repeatedly until the were white and bright again.

I brought in a 6‘ x 9‘ hand, made silk Persian rug. It was in need of some serious cleaning and the Ben Hersh team delivered! From start to finish, they provided excellent customer service, and did absolutely top-notch work. I feel fortunate that I found them and would highly recommend their rug cleaning and repair services.

Ben Hersh was Fantastic! The experience was great! Mikel, the gentleman I spoke in the phone, was great, very helpful and extremely professional. The whole experience was seemless. We moved, had the carpets picked up, and the rugs were delivered to our new address. We are THRILLED with the cleaning they did on 7 of our orential rugs.
Marlon , who pucked up, and returned the rugs, did an absolutely perfect job. Highly recommend this company! Excellent

The best experience ever my rugs 60 years old look like a brand new like you can see on the pictures, I got new binding and new fringes the rug being clean and with the padding they feel so soft.
Recommend to all my friends and family Leo did a great job and we are really satisfied 😊

Very prompt pick-up and delivery. They do what they promise.
Rugs look brand new and prices very reasonable.
Very highly recommend and we definitely will use them again!
Happy customer!

Ben Hersh cleaned and repaired a rug that had got damaged and stained over the last 30 years, rug looks brand new like I bought it yesterday. I recommend Ben Hirsch rug cleaning service. Nice job!

I had this company out to clean a white sofa. It was particularly dirty and dingy along the arms and back, and I had tried multiple different sprays and solutions on my own without success. I had also had another company (Stanley Steemer) out to clean it at one point which didn't make much of a difference visually. Ben Hersh (I can't remember my technician's name but he was great) came out and did their magic. He arrived on time and was easy to deal with. He gave the couch the time and elbow grease it needed. While I won't say it looks brand new (it's a 5 year old white couch in a home with 2 boys) it looks 10x better than it did before, and has definitely extended the time until I'll need to buy a new couch.I will definitely use them again!

They did a very nice job of cleaning my nasty smelly rug. I’m not available during the day so they came to my job for pickup which was included in the service. I’m so glad I didn’t have to pay extra for the pick up/drop off. It was a 4 week turn around to get my rug back cause it was really dirty. The repair tech also suggested some repairs for my rug and quoted me a few prices for the repairs which was a nice plus. My rug is wool and tightly woven so when I got it back it was about 95% dry so I just put out my dehumidifier and it dried up the rest of the rug pretty quickly along with any smell that remained. Big shout out to Natalie for her impeccable customer service. She’s very professional and personable.

From first speaking to your phone representative , to arranging for pickup & delivery we are completely happy & satisfied with the carpet cleaning service you provided. I would mention also that the price you quoted is the price we paid & for the quality of your work the price was very reasonable . We will happily recommend your company to friends & neighbors when considering carpet cleaning and repair .

From the first contact with Ed Kirbi to the final delivery by Marlon, they were amazing. The first picture below will show you the worn area of the art rug that we have had for 20+ years and the second picture is the restoration that Ben Hersh completed plus cleaning. The rug looks brand new and we are so happy that we didn't settle for a rug that we would never have loved as much as this one. The rug is a reproduction rug of a KLEE painting. So many colors and this was a difficult restoration but they came thru with flying colors. Thank you Ed, Marlon and all the employees that worked on my rug.

I can't say enough about my positive experience with Ben Hersh. From first contact to pricing to ongoing communication about the status of my job and pick up and delivery the interaction was among the best I have ever had with service contractor. My 30 yr old rugs look brand new!!!.Thank you Ben Hirsch for reminding me that this level of service is still out there. Everyone on the team was positive, professional and extremely helpful. Everything was exactly as promised..... and then some!!!

My old area rug looks amazing and the service was excellent.
I would definitely use them again.

I had 8 wool Indian, Persian and Turkish rugs and runners cleaned, repaired and Scotchguard-protected by BH. They came back beautiful and like the originals. Excellent service.

Ben Hersh offers the absolute best rug cleaning experience in the world. They are quick (+ the free pickup and delivery is incredible). They totally transformed my dirty rug in under a week’s time. I cannot recommend their services enough. Most importantly, everyone I interacted with was so professional and so kind. Special shout-out to Natalie, she is amazing at her job! I’ll be calling them every time I need a rug cleaned up from now on, and you should, too.