Mattress Firm Snyder

Onnee was an excellent customer service representative! She explained to me the typical mattress prices from cheap to expensive and everything about how to tell which firmness works best for me with the test beds at the front. And a neat trick of laying in the middle of the beds to get a better feel for what each one would actually feel like, since the edges are less firm from repeated use by testers. She then asked what I'm looking for after firmness and it helped me really figure out the difference between them. She also did an excellent job at explaining the the prices and options. She also explained the price match policy to me very clearly, highlighted everything of importance on the receipt, and told me about the sleep tracker app that I can use for free for having shopped with her. She had fantastic energy and incredible customer service skills, very personable and passionate about her job! Glad I came here because I was very pleasantly surprised by how thorough she was in helping me to decide which mattress is best for me, especially as a first-time buyer. I wish every store I walked into had employees like her! Highly recommended!

Had a wonderful experience with Onnee. She was amazing in helping me pick out a mattress that would work for my weird sleeping positions. She made the entire process seamless and she was great to work with. Highly recommend her and the store.

My salesperson's name is Onnee, and she was truly outstanding. I'm very cautious consumer by nature but with her understanding and exceptional knowledge of everything concerning mattresses, I was put at ease and thoroughly enjoyed my shopping experience there. She's an expert at her job and I'll recommend all my friends and family to go there and ask for Onnee if you're interested and investing in a mattress. Two thumbs up

Came to mattress firm with my fiancé and we were greeted & helped by Narcisse who went above & beyond to help us find the right mattress one that was in our budget that we liked. He was helpful, friendly, funny and kind and worked with us to help us get the mattress we wanted at a price in our range. Mattress was delivered yesterday and I’ve never slept better!!! Thank you for your patience and help, Narcisse! You are the best!

Onnee was amazing! Super knowledgeable and was able to make the process of selecting a mattress not only easy but enjoyable. We will be back to see her as we continue to update the house.

Onnee was very knowledgeable about the mattresses. She knew exactly what I was looking for and was able to tell me the benefits very easily. She even helped me with the purchase of some wonderful pillows. Thank you 0NNEE.

Narcisse was incredibly helpful and knowledgeable!!! He suggested a bed that would benefit not only my sleep but my breathing. Quick and insanely friendly service!! HIGHLY RECOMMEND!!

Salesperson Narcisse was knowledgeable and straightforward. No pressure. Good choice of mattresses. Paid more than I anticipated, but then again, havent bought one for 20 years.

The salesman Gary was very, very helpful. I walked in attempting to purchase one type of mattress. And he recommended a better one for my sleeping lifestyle. And I appreciate it very much. What he did great job.

Finding the right mattress with Onée was such a breeze: she really put in the effort to understand what we were looking for and she matched us with our perfect mattress in under 30 minutes. The whole process was not only painful but lots of fun, and we'll definitely come back once it's time for us to upgrade our sleep setup!

Onnee was great in helping us pick out a mattress! Due to back issues, she was helpful and patient while we hopped bed to bed!
Lol!!!
Thanks again, we appreciate all your help.
Carol and Arthur 👍

Onnee took excellent care of me. I had to purchase this bed per directions of my therapist. Onnie listened to every requirement and even took the time to make me try more than one bed.
I would highly recommend this store to my family and friends!
Onnie, thank you for all that you did for me!

Onnee's expertise is top notch. She was patient as I spent over an hour trying different mattresses before pulling the trigger. I would definitely do business with her again.

Onnée saved the day (and my sleep). My husband and I enjoyed working with her to find a new comfy mattress. Clean, organized and well stocked store. Thank you!

Very happy with our experience! Onnée was friendly, knowledgeable, and got us set up right. We wouldn’t hesitate to work with her again.

Onnée was incredibly helpful with helping me find the perfect mattress! She was so friendly and funny, and knew exactly what she was talking about!

Great experience with Onnee, she really knew her stuff and sold us on becoming “bed bougie”. Very personal presentation of the features, much better than a video simulation like sleep number.

Great experience. Found a great mattress for our daughter thank you Onnee for being such a valuable resource at the time to figure out the best mattress for us

Very kind, informative and extremely patient staff member helped advise us on a mattress choice, that helped meet the needs of a family member, post op and on the fly, helping balance; cost vs quality vs availability! Many thanks, happy with our selection ,delivery options and glad to work with a place located in my area.

Super helpful staff that let us take all the time we needed to make our purchase decision. Good range of prices and brands. Lots of outlet deals and special promotions available too.