Aleph ألف | Apple Premium Reseller

I’ve been there multiple time for maintenance Ebtihal was very helpful and considerate she was patient she had to explain most things for me many times

My family and me are not usually costumers of Apple products, but since we bought there we are really considering switching all our devices to this brand as long as Sister Ayat is the seller. She was so gentle and truthful I honestly recommend anyone to shop with her. She is the type of person that could sell anything, really overcome our expectations, and I personally would go back to buy there even if I don’t need anything just for her charming customer’s service. She totally deserves congratulations for her work. Hope to see her there next time soon.

Masha allah one of the best experiences purchasing an Apple product in the kingdom. The employee Zain was very helpful and she made my purchase that more possible. Thanks again for ur patience and ur amazing support. Will be back again for ur great service.

It was great experience and they have a professional staff I dealt with wejdan she was friendly and polite to us and she respond to all our inquiries, they deserve another visit

First of all, I want to express my deepest thanks and appreciation for Zeina.
Yesterday my family and I had the pleasure of receiving outstanding service from Zeina at my favorite store, and I couldn't be happier with the experience. Her professionalism, knowledge, and customer-centric approach made my shopping trip truly exceptional.
From the moment I entered the store, the Zeina greeted us with a warm and genuine smile, immediately making me feel welcome. She approached me without being intrusive and asked if she could assist me in any way. It was evident that she genuinely wanted to help me find what I was looking for, rather than simply push sales.
Throughout our interaction, I was struck by her extensive product knowledge. She expertly answered my questions, providing detailed information about the features, benefits, and differences between various items Mac air. Her confidence and ability to explain technical details in a way that was easy to understand impressed me greatly.
Moreover, Zeina displayed remarkable patience, attentiveness, and a genuine interest in understanding my needs and preferences. She took the time to listen carefully, ensuring that she fully understood what I was looking for before suggesting suitable options. It was refreshing to work with someone who genuinely cared about finding the right product for me rather than just making a sale.
Thanks once again and keep up with good works.

Ahmed Asiri

The girl there working was super nice and helpful overall great experience and worth 10/10

Yezed alzahrani is very helpful today with regards to my quiries ☺☺

It was good experience and they have very friendly staff I dealt with wejdan she was friendly and polite to us and she respond to all our inquiries and last but not least thanks Aleph store.

The staff here is very accomodating and friendly.. the store is amzing.. Ayat is very lovely and friendly… mashal is good in installing screen protector and very friendly

Recently bought my first iPhone and the experience was quick and painless all thanks to Aws whom was so patient and supportive. Thank you so much aws, please keep up the exceptional service. I would recommend if you go to the aleph apple store, ask for Aws.

I would like to thank the employee Zain for the wonderful service

Fantabulous service… Handled too professional , especially Ms. Mashael mutlaq was so friendly and patiently hear our complaints and rectified so quickly…

I deleted my old review because today I lived a new whole experience, so I was stuck with Mashael like 2 hours, and she was so patient and professional with my situation, she didn’t want me to leave until I was fully satisfied, and she tried to help me with all my small issues, I’m very thankful for her, she was so good to me and nice, y’all should go there and visit the store and see how Mashael are so welcoming and nice, that’s my experience for the day, thanks Mashael again and all the friendly professional team THNAKS!!!💕

Excellent customer service we experience by Ms.Zain she is very friendly and polite to us.

Very nice store. I commend Miss Mashael one of the sales executives for assisting me during my shopping in the Apple Store. Thank you so much and continue your good service.

Omar and Wejdan were very accomodating… As always the staff are nice

Amazing customer service, Miss Mashael understood my problem and helped me, keeps me updated about the product and was kind while helping me

Awesome service! specially Mr.Hatam, the service representative who handled our concern well.. thanks and i’ve finally got my iPad.. 😇🥰 Keep up!!❤‍🔥

I appreciate nice survice

A wonderful integrated store, the employees choose carefully, such as the employee Mashael in the maintenance department, she is wonderful, creative and provides full assistance to the customer, thank you Alef .