Huawei Flagship Store

"Exceptional service! I recently purchased a Huawei Matebook from this store and couldn't be happier with the experience. Alanood, Abdulrahman, and Mutaib provided top-notch assistance, guiding me through the selection process with expertise and patience. Their dedication to customer satisfaction was evident, making my purchase smooth and enjoyable. Highly recommend this Huawei store for their excellent service and knowledgeable staff!"

Proficient staff, patient and friendly, excellent service, been lucky to meet receptionist Omar Alyami.

I recently had the pleasure of visiting a store that provided excellent service. From the moment I walked in, I was greeted with a warm and friendly smile from the staff.
I want to thank Ayman who was patient with me and took the time to understand my needs.

Overall, the store's excellent service left a lasting impression on me.

Great customer experience.. Mr. Salim did great job. My Huawei health fit smartwatch was not working and under warranty(brought 7days before) .. Immediately they gave me a new product, quick service.. Thanks to the customer service.

Alanoud , she gave me a walk through the products that match my search criteria and collected all the technical feedback that helped me decide . Thank you very much for your outstanding support
Hay everyone do not forget to ask her for gifts.

Thank you Talal for the great support.

I had a fantastic experience visiting the Huawei store at Riyadh Front branch. Abulrahman Al Enizi provided exceptional support throughout my visit. His knowledge and assistance were invaluable, making my Huawei experience truly enjoyable.

I just had the best experience while purchasing couple watches and ear phone… The sales person was just incredible 🙏

Fun place to check out latest technologies! Amazing vibes, and super helpful staff. A thumbs up for Alanoud, who was very helpful in answering questions and showcasing devices 👍

This showroom is ridiculously amazing 🤩 the guys in the service team Mohammed bokhari and AbdulAziz AlArfaj were super helpful and knowledgeable!

They’ve fixed my issue within less than an hour, and have also convinced me to purchase a new one!

Thank you very much guys 🤩🤩

Honestly, even though my experience wasn't that long, it was great. They were welcoming and providing feedback to every concern i had. Special thanks to Ms Sherifa for the great experience.

This place gave me a good experience. Respectful behavior. Let me mention one person. His name is Aiman. smiling face Talk to visitors.

Thanks Talal you did the best for us 👍😘🌹

Customer care is amazing, all of the team is very cooperative and supportive.
Thank you very much Mrs.
Sherifa for your great knowledge and support.

Excellent Service and support team.

Appreciate the excellent support received from Abdul Rahman from the Maintenance and repair team for my Service request.

Also appreciate the support received From Faisal and supervisor Osama in Customer support team for purchase of new products.

I've been using HUAWEI phones since my father first gifted me 11 years ago and when I purchased Mate XS2 18 months before, i was regretting it so much as it was very expensive and people would say folding device aren't mature and durable, yet after visiting this store for only changing protective film they replaced my display and frame entirely free they even gifted me travel stuffs those are superb in quality for everyone who made me regret buying this i can tell if you buy from Huawei you don't need to feel insecure they have mighty employees to keep you assured of your purchase, i never been so grateful for purchasing anything than this, i couldn't even fantasize about any company and their staff being so generous, all staffs are incredibly respectful towards visitors, i hope huawei will have twice the success of their rivals.

And thank you so much Mohammed al-Ameel for this when you first handed me the phone it looked more beautiful than when i first purchased it, i checked my old video only to be assured, you did a fabulous job, you fixed it like you made it for younger brother's phone, this will be remembered by me ever, i don't think I'll ever get any experience like this in future unless it's here in Huawei flagship store Riyadh. May god guide you towards more success, creativity and innovations and bless you with a prosperous and fulfilling life.

And thanks for all the employees you guys are so polite i never felt like a customer, i am indepted for a big favor from you guys.

I could say this store and their employees are "far ahead" in customer support never will i regret purchasing from them ever.

Update : After coming home i saw even both back panels, side panels and buttons and fingerprint sensors are changed to new, May allah reward good to Huawei and their staff for this generosity they really proved they're the most sincerest mobile manufacturers on earth who really care about their customers and aftersales service.

smooth & great customer experience, excited to try my new huawei GT4 🤩

Very good service and customer care from Mr.Abdelwhab Elanzy and Omar Elayami thanks very much for your kind support

Amazing place and staff is really great about his knowledge and attitude ( abdulrahman al onizi )

Ahed’s performance was really good ! Wonderfull store