ماندارين اورينتال الفيصلية، الرياض Mandarin Oriental Al Faisaliah, Ri

The whole team made me feel particularly welcomed and wanted. They were anticipatory and caring beyond what I would expect. The room was magnificent and styled in a warm and luxurious way. My stay was nothing short of perfect. From Ameen to Dir of Rooms Ahmed , the butler team doormen, bell personnel to housekeeping did provide fantastic service. Little issue with shower pressure and temperature was promptly addressed.

The staff were extremely pleasant and accommodating. The hotel was very nice, clean and quiet. The Brasserie food was amazing!!

Easily the best hotel in Riyadh and one of the best hotels I have ever stayed at.

The food quality is exceptional, the way they prepare shows that they care. The room is immaculate, absolutely gorgeous and spacious. The finish to the furnishing and the bath are all worth relishing.

The staff as well are very courteous, always checking if there's any need for assistance and always available

The hotel was very nice and clean. I felt like the staff did a great job anticipating my needs as a customer. The butler for my room, Roshan, was terrific to talk to and he did a great job making sure I was taken care of. Hopefully I have Roshan as my butler if I stay at the Mandarin Oriental again.

Amazing and a wonderful experience at La brasserie - Chef Riyaz goes beyond; always personally sees to all our favorite delicacies. They really understand our children’s preferences and kids too really enjoyed variety of pizza, pasta, fries and desserts. Service team was superb too, great, attentive and making us feel at ease. Thanks to Abdillahi. What a fantastic dining experience! Kudos everyone!

Truly a home away from home over the last year I have been staying st the hotel. Special mention to Syed who treats you as a one and only guest and goes beyond call of duty. Keep up the great work Syed!

I’m from Kuwait and i visit the middle beast so i booked Al Faisaliah hotel. I a wonderful experience. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! The view is amazing and it’s in the center! I liked that there is three or more restaurants here and they are laxury and trendy ! Also there is a worker his name is SURESH I really loved how he treat all the hotel members, he care about you everything and he is so nice and adorable he really work hard and want to make me happy all my stay and one more thing i really want to say for him
Thank you!

Will recommend to my colleagues!

I really enjoyed my recent stay at the property. My room was smart, modern and well serviced. I needed english breakfast tea and extra sachets and cold milk were always delivered promptly. Housekeeping staff and the butlers were attentive and professional. I had excellent assistance from Amr on the concierge desk. He went the extra mile in helping me obtain tickets for the Al Hilal v Al Nassr football match. The drivers i met were very good, polite and good drivers. The restaurant is very good and the choice excellent. Occasionally, i thought that empty plates were removed just that little bit too quickly for my liking but overall the service and attentiveness were of a high standard.

The bed was super comfortable and the bath tub so pampering. The cleaning service was above excellent. I wish I had more days to stay.

Mohammad is a fantastic butler who knows how to take care of all the details, very professional butler, who encourages people to come back again

Had a great stay. Amazing rooms and service. One of the best hotels in Riyadh. Special mention to Tarique for his great service throughout the stay.

The hotel services and hospitality was amazing

The staff Butler Santosh and attendant Awais from house keeping were really cooperative and provided really good services.

The best service which I liked the most was the hotel gym and the gym coach Atheer Bakhsh , the workout sessions with her were amazing . The gym sessions and the coach are really very good

Highly recommended hotel for stay in Riyadh

Unexpectted little beautiful touches can make someone happy as I can ... I'm a pink lover... my pink flowers ..and pink chocolate left by Butler Ahmed in my room are magnificent,... endless thanks to the entire Butler team... just perfect...

The service at the brasserie was amazing and Salim the manager was very helpful and he went the extra mile with his service. I also hear the same feedback on Salim from my other colleagues who stay at the hotel as he always engage with customers

I would like to thank all the hotel staff for an incredible three days in Riyadh. It was a very special trip for me, as I combined my trip to a country that was long time closed to me with my birthday! Thank you very much for the surprise, it was very unexpected and pleasant. It is amazing that butler service is offered to every guest. The room is equipped with many technologies, is light and cozy. Thank you very much to housekeeping for the fact that every time I returned from a walk it was as if in a new room. The breakfast is amazing, the staff is attentive and always ready to help. Thank you very much, I will always remember how I celebrated my 22!

If there was a 20, that would be my rating!

Impeccable service and friendly staff.
Everyone goes out of their way to ensure a comfortable stay.

Santosh provided me with an exceptional service. All requests sere satisfied to the highest standard.

Luxury hotel in a superb location in the heart of Riyadh! The building is old but well maintained, reception staff were very knowledgeable and friendly. Check in and out were really quick and effective.

Excellent hotel, amazing customer service no biases basis your skin color :). They are polite and helpful for everyone. You notice genuine effort made by staff to make everone feel welcomed.

My experience was outstanding, THANK YOU. My only comment would be to improve the wifi in the rooms, it was very inconsistent and made it very difficult to work becuase the connection was frequently interupted