Whirlsmart

They pulled out my whirlpool ref for repair and it was returned with dents and scratches. We were wondering how come it was wrapped in plastic since they did not do so the first 2 times. Their customer service denied all claims. Beware of this repair company.

The unit was at the repair shop for at least 18 months and after being charged P20,000.00 to replace a defective board, I had to demand it be returned to my home here in Tagaytay Philippines. Upon return, it looked used with rust, modified wiring, damaged knob and a missing lower panel. The unit was at this repair shop for at least 18 months and after being charged P20,000.00 to replace a defective board, I had to demand it be returned to my home here in Tagaytay Philippines. Upon return, it looked used with rust, modified wiring, damaged knob and a missing lower panel. See photos below:

On March 4, 2022 we discovered that when the shop's tech opened the unit, the unit was improperly repaired by this shop and has a loose hot wire with a burned control unit (see 2nd photo). Most importantly, the unit would shock me/my two young boys each time we attempted to use it.

DO NOT trust this shop or any of the related shops where this unit was reported to be "repaired" during the 18 months they kept it. You will place your family at great risk of electrocution (death or severe injury by electric shock) should this shop touch your appliance. They do not respond or take responsibility and just delay with we will get back with you.