BPI Antipolo Circumferential Road Branch

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Approachable staffs

Great place..ang babait ng staff dito..thank you di nmn pala sa klase ng bank nasa staff talaga makikita ang good service 🙏😇

Approachable tellers, friendly security guards. the only problem is the operation is slightly slow due to lack of tellers and it has a lot of customers especially in morning. You just have to bring a bunch of patience. You can nap if you want though hehehe

Accessible

3 star. One of the old lady in teller with sprained arm is kinda intimidating twice this happen to me With that teller i haven’t experienced this in other branch and other banks we had yung ibang teller they approach me very nicely there. I have no problem confirming the transactions but telling the cheques thats gonna took 2 days to post If its doesn’t confirm by the owner the same day. Like huh ? 2 days tlga ? Yung iba nga tinatry nh tinatry contacting the owner sya twice lang ? Wala sa mood that day teh? ANYWAYS I HOPE SHE CAN BE MORE NICER TO THE CUSTOMER OR FAKE IT, CHANGE THE TONE OF HER VOICE BECAUSE ITS INTIMIDATING. I hate that. Sound mataray. Well no choice punta parin ako sa bank nila coz i have to do some transaction sa bpi Fuuccccck. Yun lang :)

It took me an hour bago ako ma assist sa CS. Every time I visit this branch more than hour ang gugulin mo bago ka ma assist.Poor Management. Good Thing Malamig sa loob/Mabait yung guard the rest mga nakasamgot na.

I have been trying to speak with the bank staff for the last 2-3 weeks specifically those that I have a relationship with. I’ve sent text messages, tried to call on the phone, no one has responded to either text message nor phone call. No one answers the phone numbers I have of them either landline or mobile number. Even the numbers published on the internet are no good. WHAT KIND Of SERVICE IS THIS? All I wanted was to pay off my car loan. Very frustrating!!!

This branch has poor service at the door. The guard refused to let me in despite my plea. I am a senior citizen and a preferred customer of BPI. It was so hot outside the branch. Frankly, this is the only branch that let me wait outside in the heat. The other branches usually let me in and let me wait inside where I could be more comfortable. After waiting for a while, I had to leave because I couldn't stand the heat. 😥