Fidelity Bank Plc - Oregun Branch

This branch changed my negative impression about Fidelity Bank customer service within 10minutes...
If you have any customer service related issue; I can recommend a staff called "GIFT CHIWUZOH" at this branch...
I think she can make your visit worth it...

The banking system is good and the staff are excellent just that my little issue with them is that over two weeks now their portal is down which they can't even Link my BVN to my account.

Been the best place in terms of service rendered with top Professionals full of diligence at their work.
Top most diligence strikers like Viccy Vee, Gbenga, GIFT, Ifunanya, my Humble self Josh and others.

Their Diligence motivates me to improve in my department. Seen is Believing..

Great

Nice place to bank....good customer service

Financial transactions made easy

Nice place to be.

I recently had the opportunity to visit this bank to address a complaint, and I must say, it was a fantastic experience from start to finish. The moment I walked in, I was greeted with prompt attention, thanks to my early arrival. The staff members were friendly and ready to assist me right away.

What struck me the most was the serene atmosphere inside the bank. It felt calm and peaceful, creating a welcoming environment for customers like me. The bank's commitment to customer service was evident in every interaction.

Not only did they listen attentively to my complaint, but they also took immediate action to resolve it. I left the bank feeling satisfied and valued as a customer.

Overall, I highly recommend this bank for its exceptional customer service and customer-friendly environment. Whether you need assistance or have any concerns, you can trust that the staff will go above and beyond to ensure your needs are met.

I'm grateful for this positive experience and will be returning to this bank for any future banking needs. Keep up the great work!

Fidelity Bank in Oregun has two ATMs for withdrawing cash. It has quite a small carpark outside, but it's customer service is great. The bank has a reputation for performing transactions as fast as possible and it has the number of staff that make depositing and withdrawing cash fast.

Contemporary banking hall with an ATM point on standby and minimal parking space for cars.

Less car parking space for customers, functional ATM and customers friendly staff

A good bank with car park for few cars

Nice

Good customer service

The costumer service is very poor,and a lady called blessing and a dark slim lady at that costumer service the both of them are very rude