Fidelity Bank - Bode Thomas Branch

This fidelity branch is keeping to government covid19 distance rules and guidelines. Also they have enough parking space for customers. All ATM functioning something gives new naira notes. There security guards are not like some banks securities who always expect tips. The branch is located is a peaceful environment.

Awesome customer service.

Timely issue resolution and polite staff.

The experience is great

Cool

Fidelity Bank PLC is one of the foremost financial Institutions in Nigeria. This particular branch of Fidelity Bank has Savings, Deposite and Loan service

Good banking environment.
All the banking counters are fully utilised.
Service delivery is perfect and they have a manager who comes around to check customers feelings and he enquires if his staff are meeting up with their functions, he is truly a good manager. Parking spaces are well utilised. Bode thoma branch is good.

Their services are averagely satisfying and reliable

Nice banking facility

It was nice. Seamless

The service was really slow. I waited in line for 2 hours.

Standing on the queue for a while as only one teller is attending to customers and when asked I was told that is how they work

This branch has derailed into a no-go area for honest customers to run their transactions effectively. It is fast pulling down the heavily fought high reputations of Fidelity Bank Plc. I call on necessary steps to be taken to prevent the current branch manager from staining the high reputations of this bank.