City Express Plus by Marriott Monterrey Nuevo Sur

Excellent travel experience for a quick weekend trip. The hotel is fairly new, and is conveniently located within a shopping center. Multiple restaurants and bars, retail shops, movie theater, bowling, banks, even a travel agency which I utilized to book my next trip. I stayed in a room with 1 queen size bed. The mattress was comfortable, and the linens were clean, and soft to touch.
Room and bathroom were both really clean. Enough storage and counter space for personal items. Hair dryer, iron and ironing board provided. Basic toiletries provided as well. Noise was minimal to none, at any time of day or night. Breakfast provided each morning until 11am. Great for late risers like myself. Breakfast included: fresh sliced fruit (papaya, cantaloupe), bananas, cottage cheese, yogurt, granola, cereal, milk, scrambled eggs, toast, jelly, pastries, coffee, fresh squeezed orange juice.
The hotel contracts with a private taxi service for convenient transportation of guests. I used this service multiple times per day and night. Prices are above the average taxi rates. However, the vehicles are brand new, sedan type, with ac/heater. The drivers were really professional, courteous, and able to contact 24 hrs via phone call or whatsapp. And most important, I always felt safe.
I belive the most important detail of such great experience at this hotel was the entire hotel staff. Every employee I encountered from the desk clerk who checked me in at 1:40 am on saturday, to the kitchen staff and the cleaning crew. They were friendly, courteous, and extremely professional. They made me feel safe, and welcome during my entire stay. I booked the rooms online through the hotel website directly (same prices as travelocity and expedia). No difficulty submitted reservation. Payment made via credit card upon arrival to hotel (credit card number needed to make reservation).
The hotel is located 30 minutes away from airport, and both Cola de Caballo and Chipinque. Parque Fundidora and museums (which are free on Sundays) located 15 minutes away.
Overall great experience, highly recommended. Definitely coming back to this hotel for next trip to Monterrey.

A very Good hotel If you are in Monterrey at business, specialy If you are working at Banorte, you Just need to cross a Street. There is a lot of restaurants and stores around the hotel. The rooms are tiny but clean. The Laundry service is great. There is a Good breakfast includes in the fare.

Nice location. Good service. Very clean.
Good breakfast a snaks every day on the after noon. Price very affordable.

It was a good experience, because the site has easy access. In addition to having many place to eat, drink por relax. People there are very friendly

Rooms are small, clean and comfortable. Affordable prices, could improve breakfast. Great location!

Its a great location to stay. Everything you need is around the plaza. Great rooms and awesome view

good location, excellent rooms, is a small hotel overall, but service is great

It's a good place to set a dinner , the meal was great but I think the waiting time should be better

As always the City Express Plus service is amazing, maybe the food can improve. A very good hotel.

Very nice hotel, the rooms are comfy and the service personal is very kind

All the services were perfect, the personal attended me so well, it's a 5 stars place!

Great service, comfortable rooms and near restaurants

I entered, to go up the elevator to enter the mall, but from what I saw there was nothing to repell me from the hotel so I would say it is a nice hotel.

Nice hotel, totally recommended if you plan to visit the city.

Excellent customer service, great warm breakfast, location

Very nice and clean hotel, smells really good in there.

Very good hotel excellent service and location , locared in a good place.

Great place and bars near, room small enoughf, good price

The access to the parking lots was great. I went to deliver some riders in uber btw.

Excelent ubication of very easy acces and the staff is friendly