West Mongolia Travel

Had a great time traveling to Mongolia. I highly recommend contacting Venus at West Mongolia travel. It is an experience you will never forget.

Ger camp tranquil (petit càmping de iurtes) als afores d'Ölgii, ideal per les aproximacions a les muntanyes Altai.

This was by far one of the worst experiences in my 18 years of travelling.
I don't like others making decisions on my behalf and I believe that many people feel the same. This is what the owner of West Mongolia did not understand. She knew that we were arriving, yet she overbooked the gers in her camp and transferred those who arrived late to her parents' home. The house is not fit for travel purposes, I didn't like the vibe there, many of the residents' things were scattered around the place.
We befriended three Russian travellers, who had booked their ger and paid in advance, yet they were put in the same house.
In the end, I demanded for my booking to be observed and refused to be transferred without our newly-made friends getting the same treatment. We did get our 5-bed ger, but were refused a discount (as we had previously booked two smaller gers). The staff at the ger camp were not helpful, we were barely provided coal and wood and froze during the first night. The owner's mother was verbally aggressive towards one of our Russian friends (after initially pretending that she did not speak Russian, following an innocent joke made by our friend).
Plus, after paying in full, we were left to freeze again during the last night, although having been promised coal and wood.
We had booked a 3-day horseback riding tour with the same company; with no trust in them left, we naturally cancelled it.

The breakfast is very basic and not worth the money. You can have a hearty one in town for half the price. The facilities are dirty and I could only shower with hot water on one morning out of 3. When electricity is down, water is, too.

The owner was very aggressive (in writing) towards me, trying to make me feel bad for disrespecting her culture, when the real Kazakh hospitality - as she pointed out - was never there.
We afterwards stayed at another ger camp - a clean one, with hot water, and breakfast included - for half the price. And we needn't beg for coal or wood.