Federal Bank

Nice branch. The employees are helpful and friendly which is a very unique experience for me. They would never delay our requests and finish them soon which shows how well they care for the customer's time. I would rate it a five star without another thought.

Good service

Though I doesn't own an account on this particular branch, I really feel that I must make an effort to say a few words about their services. I work with one of the top Real Estate Developer in the country and as a part of our upcoming project campaign I visited the branch last month. It was a peak time at the branch and the staffs were busy with attending their customers. Therefore I waited for sometime to meet the Manager. After a long time I finally got the idea that this rush isn't going to settle sooner and I need to come back later for the meeting. While I was about to took off a lady came to me and stopped. She addressed herself as the Assistant Manager of the branch and politely asked about my purpose of visit. I introduced myself and told her the reason for my visit. Then she took me to her cabin and gave me a briefing about the various Home Loans which FBL can provide to assist our customers. And also detailed the procedures for getting approvals for our Project. After this discussion she conveyed her apologied to making me wait and I conveyed my gratitude for the valuable information she provided..

I wish my best to the branch and the Manager who took her time to assist me.

Friendly staff, the NRI priority manager helped to solve my issues within minutes. Truly remarkable. Recommended for NRI as they provide separate NRI lounges and personalized service.

Good service... efficient and highly energetic staff ...swift service with a hearty smile . This experience should be felt. Proud to be a customer of the branch

Excellent service with maximum customer satisfaction...✌✌

Good service and response of the staff was commendable......

Facilitated with good customer service which is not even found in anyother banks.I think that made them different and special for people like us.Provides a right answer regarding money transaction and deposit.

One of the finest bank at Kottyam town which gives excellent custom service. Very good and coperative Staff. Perfect ambience.
Special section for Loans , FOREX, Account Opening, Deposit opening, Clearing Lounge, Priority Lounge are available. Also the branch is driven under the efficient leadership of Mr. Roy Mathew.

An excellent customer service is delivered by the Branch. Very beautiful ambience and Brilliant staff. Thanks for the service

Quick Service, Excellent Staffs, Value customer concern and time.

Excellent service...special thanks to NRE manager Julia for her prompt service

Good service, staffs are friendly and very helpful 😊👍

The team is really informative and helpful ....Thank you all for the best service

Very nice branch, with facilities like clearing house, priority lounge, a seperate section for loans, forex dept.
As the name itself shows it is one of the main branches of Federal Bank

Very good staff, friendly and supportive. Also good follow up..

Good service and staff is very welcoming and helpful.

Excellent service with maximum customer satisfaction!!
A great example for other banks!!

Good and quick service, friendly and supportive staff..

Great experience, excellent customer service including security staff 😊