Carro Automall Harapan Indah

Carro's staff Mr. Kholis were super helpful and accommodating customer request. The vehicle also in good condition as we get fair price. Hopefully Carro quality of service can be maintained throughout the future. Cheers!

Carro has amazing car quality, and Mas Kholis, the sales executive, was truly outstanding and super helpful 👍🏻

Your trusted car marketplace, Sales doing a great job and cooperative. Thankyou Carro Automall Harapan Indah

Previously I had written a datailed review about Carro Motors, pointing out the problems which I faced. Now I have come to know that it was problem of one individual and not of Carro Auto Mall.

Once I visited Carro Auto Mall now and told them about my complaints, their response was outstanding. They were very helpful in resolving my grievances. I am extremely grateful specially to Pak Salfa from sales department and Pak Ahmed Fauzi who went out of the way to help and support me. Their attitude was highly professional and customer care was exceptional.

I would definitely recommend to buy car from Carro Auto Mall. You shall have peace of mind that your car is genuine and Carro after sale service is there to help you if needed. Keep it up Carro, 5 stars.

My previous comments in detail for reference only.
(I am not sure how will it end subsequently but it all started with cheating. I have bought a car from Carro and asked number of times if the car is repainted. I was told that it wasn't. Once I bought the car and got it inspected by Toyota there were 6 pieces repaired and repainted. Left front and back doors, left and right fenders, masin top. Upon asking they simply refused to address the issue. Poor response, cheating and lying, selling bogus product and hiding actual condition of the car from buyer. What they claimed in their ad they couldn't prove it.

Now the problem is further aggravated. Carro claims that they inspect more than 150 things before selling a car to customer. My car started to give problem in starting. I contacted them but didn't get a satisfactory response. I was in Bogor when my car broke down and it could not start. It was recovered by Astra 2000 Bogor. They inspected it and informed me that a GPS tracker is installed in this car and i have to get it removed from somewhere.
I went to Bintang Veriasi and they checked and informed me that the GPS tracker has a SIM and it is being controlled by some the first owner. I got it reboot and inserted a new SIM card.
During all this Carro was not of any help. It very dangerous that they sell you a car which is installed with a device. And that security device is controlled by someone else.
Poor show, highly unprofessional and i would not at recommend anyone to buy a car from there.1)

Top-notch experience in buying used car. Smooth, quick, and friendly.
Car defects also informed fairly.

Thanks Mbak Uchi & Carro team for the service.

Recommended place for those who want to buy a car but still haven't decided which brands/models. This car mall has a bunch of cars from various makers/models and price ranges with good condition

Good sales... FAST Response

All I can say is they have a top-tier service, thank you to mbak Irma for guiding me and kept me updated with the car condition and etc., everything was so easy and it didn't take long for us to follow the procedures. I will definitely consider Carro in the future if I want to buy another car. Thank you Carrooo!

fast process, and very helpful.

Great service! It was a pleasure to meet the highly recommended marketing officer Mr. Widy. Thanks, Carro.

Easy to sell and buy used car.

Cozy and best place to picked used car surrounding Bekasi. Various type and unit in huge area. All unit already verified and checked by expert technician. Strong in customer service, they will guide you along the selection process and after sales service.

Good car good service good sales✅✅✅✅✅

Recommend place 2 find used cars

Nice service..

buy good used car here

Mas dede was so helping and informative about the car we want to buy. Sure we will recommend to others! Great Job CARRO!

Very comfortable and friendly services. The staff are so welcoming and patient in giving detailed information on what we need. Thank you! Very recommended!

Quick respond and good service. Feel secure to buy the used car with warranty. Great experience!

Good