Absa | Branch | Tarkwa

Cash Accepting ATM

I must confess, the shock of my life occurred on Tuesday 27/09/2020 when I
Visited Absa to do a deposit.

I was directed to join the queue, when the security guy asked how much my deposit was. Then I told him ghc1K. He was like due to the covid19 customers with less cash are to use the ATM to do the deposit.

Now here is the shock...
YOU MEAN I SHOULD USE THE ATM FOR DEPOSIT!!??

Seriously I was looking around me cos I believed maybe he is a fraudster and wants to steal my money but the atmosphere was so serene.... I hesitated waiting for a teller to notice us and maybe ask but it looked like the guy was a genuine security worker there.

Ok
So he directed me to his colleague outside who was directing traffic at the car park.

I followed him to the ATM....then on the ATM was written CASH ACCEPTING...😳
Now I was believing....cos I knew they were not mad as I earlier thought.

Anyways..
Next challenge
How is this done? I asked myself

The guy took the lead, punched some buttons quickly which I didn't notice.
Eeei...this guy!

He later asked the account number
Then the branch code
I showed it to him.
He again asked how much is the deposit...Ghc1K

He said give it to me...
*Mind you I was sent by a friend to do this transaction on his behalf.
So I was very cautious....men!
Unfortunately...I didn't count the money myself and this guy took the money straight away into the machine without counting although I insisted he counts.
He was like....the machine will count it...
Eeeebei!!! Is this guy serious!!?
I needed a witness to confirm my money was ghc1K and you are telling me the machine will count it.
What if it gets it wrong then who will believe me😱
....So we waited...then bham (20pcs... Ghc50 notes = Ghc1K
He asked if the figure was correct..I responded...Yeah

Enter your Name...what's your name? I said Michael...enter it
Just Michael...I asked.....Yeah, he responded.
Oyah!...I entered my full name.... I don't want any trouble.

Transaction complete... Receipt.. Printed.

Hwiw🙃

U mean I transacted with the ATM....ooo Wow!!!🤯😇
Ghana is advancing🤝🦶
My first time ever doing deposit at the ATM

I left the bank baffled and with a kind of gratitude to my two human AI

While leaving I asked my self....so with this system...what happens to our tellers?🤔