Aintree Service Station

I used to use this service station to return Hermes parcels but I’ve been several times now in the past couple weeks to be told no as I get to the till, after they watch me walk past the window with parcel in hand and let me print off all my return labels by the door. It’s very frustrating now as I have to go out my way to find another parcel store. If it’s not the machine that’s broke or the printer running out of stickers, it’s the lack of receipt papers. Every time I attempt to send a parcel it’s something different. Completely get that you can run out of receipts but there will be plenty of other people losing out on money if they can’t get to another parcel shop. Where is the urgency to order them in or persist in asking the Hermes drivers to drop them off next time they turn up? They don’t even actually have a reason to turn up if there are no parcels being returned as the staff aren’t bothered to flag up that they have no receipts left. But I guess that’s what the staff want so they don’t actually have to do the bare minimum of work. Even the rare occasions where I could return parcels it seemed to inconvenience the two women behind the till every time while they were busy on their phones. I’m just lucky I can travel to another parcel shop to save myself the misery of having to visit this store and encounter the vile attitudes from the staff.

Avoid like the plague! Staff are lazy, rude and unhelpful. Parcel machine is always mysteriously 'broken' or they don't have any receipt slips or they have some other ridiculous excuse not to do any work. Pretty sure they deliberately unplug the machine then have the nerve to be cheeky if you try and fix it! The owner woman is a miserable excuse of a human being who seems intent on projecting anger over her pathetic existence on to customers. Do yourself a favour and go to Mabs a bit further down the road if you need to send Evri parcels.