Stair Rods Direct

I had a brilliant experience with this company. I made a mistake on my order and they sorted it for me quickly, efficiently and professionally. Great customer service (thanks Jordan) and very pleased with the product too.

Very impressed from start to finish. Sent out a few samples so that I could make an informed decision on colours and styles. Shipped very quickly once I ordered and I'm absolutely delighted with the quality of the rods and fittings. I purchased 14 stair rods in brushed nickel fitted across a stair runner and they are quite superb!

great company. quality products and helpful, cheerful customer service, even during lockdown.

Top customer service!!! 10/10!

Same as the last reviewer - purchase something, it was damaged in transit and I needed to return. SRD tried everything to avoid accepting the return and providing the refund. i even had to pay return postage myself. Horrible little company to deal with.

Product ok, but I attempted to return some as they weren’t the right size and the company was a total nightmare to deal with. I eventually got a refund 4 weeks later, after having to chase them on multiple occasions and then giving me the run around and coming back with ridiculous delaying tactics.