Ferryhill Stores

Thank you for including new items to your usual list! You asked me what is missing - I said that I was missing ground coffee for my coffee maker. And the next time I am shopping I see my favourite Lavazza on your shelves! What a fantastic attention to the customers!
Your shop has all the standard set of necessary goods plus some unusual items - I think it’s because you are genuinely interested in what your customers need!
Thank you - we are lucky to have you in the neighbourhood!

The owner has takis fuego & it's quite cheap 2 bags & a drink came out 8£ something.

coming from Mexico, that's an automatic 5 stars for me plus its a cozy little store that has most things you need 🖤🩷🩵

A fantastic little shop with incredibly friendly and helpful staff.

I've been ordering from here on deliveroo for a very long time now. Have always had a good experience, even with out of stock items there has always been am attempt to contact me to let me know and allow me to change if need be.

I always find it remarkable the range of stuff that is available in such a small shop. The staff are friendly and helpful and it’s a real benefit to the area having a shop nearby, especially with long opening hours.

Great little shop with a great selection of goods for it's size. Serves the community very well.

Shop has pretty much everything you’d need in terms of essentials. Staff seem nice. Only problem is the shop is not wheelchair accessible at all, there is a ramp outside, but inside the aisles are far too small for a wheelchair. (Not a wheelchair user, but a carer)

I REALLY LIKE THIS PLACE IT IS WARM

Be carful when buying vapes from here because a few times I’ve bought they have been faulty! also not just me..people I know have got bad vapes from here also. Don’t think they are legit??

My partner ordered some warhammer for my birthday. Someone called saying it was out of stock and to cancel the order, they tried but Uber say its been delivered and contacting the store they say no one called and they've fulfilled the order so now they're down £70 as neither the store or Uber are willing to refund. Bunch of conmen.

Listed as being able to print labels for parcel drop off. Point blank refused and tried to say I should have done the label. Wasted my time.

Has on countless occasions allowed the order and delivery via Deliveroo of vapes and alcohol to a 15 year old without the need for a signature. Profit before abiding by the law.

I really like to support local businesses, I needed to set up delivery of 3 daily papers and 3 magazines a week but speaking to the member of the staff over the phone it is impossible to do unless you go in and they were too busy to discuss. I finally got them to agree to a letter and a cheque with all info but they had no interest and that was me going down to getting one paper delivered. I ended up going direct to P&J, evening express and magazine websites and getting everything delivered for free for the next year. Very short sighted and not helpful for loyal customers who have become unwell.

Person who is serving on till .is very Rude .0%customer service don’t know how to deal with a customer.and aslo Waiting on hold for too long.busy on his phone

I accidentally ordered from this collection only store as an epileptic I am unable to leave home how do I get a refund in my purchase