Novello Lounge

Visited for a quick coffee and the service was excellent, polite and friendly staff.
Decided to visit again for dinner, the children (18 & 13 years old) and I had a lovely time.
Easy to order via app, helpful and polite staff, they’re always busy yet have time to ensure every table is settled and happy with everything.
The food is delicious and drinks great, I must admit the coffee is delightful and I’m fussy!
A calm and chilled atmosphere despite being busy.
Wheelchair access.
Ideal for children and families.
Situation next to other restaurants and great shopping facilities. A fantastic park (Telford) a couple of minutes walk, which offers fabulous family friendly activities and much more…
Overall - Excellent.

The Smashed avocado brunch with bacon is my go to here. So flavourful and always beautifully presented.

All food is always lovely, coffee is really nice, team are really friendly and atmosphere is great!

Highly recommend!

Great menu with a variety of dishes, calories and options to adjust the food to your taste.
Very quick service and perfectly cooked poached eggs! Loved everything. Thanks!

Came here for a double surprise birthday party. The staff were accommodating with balloons and bringing out cake and the food and drink was great - reasonably priced and super tasty. Would highly recommend!

Food was absolutely amazing! Both, my friend and I, loved our choice of food. We had the brisket chilli and the Mexican bowl.

Came here for a quick lunch with my three year old daughter

On arrival plenty of clear tables and lots of staff busy serving customers and keeping everything spotlessly clean

Used qr code at the table to order on my phone, very handy with a toddler! Everything brought to table with friendly and quick service

Good value for good quality food

As always great food, staff and ambience. Can't fault the food and service. Children get a colour sheet to keep them busy.

We had a lovely meal,we both are vegan and the food was fab. Plenty of options to choose from! Also ,it's really nice to have a great place to go eat and take your fluffy family member with you! Definitely recommend.

Always had a great experience here. The food is great quality and they take fantastic care when it comes to allergies. Good selection of Vegetarian and Vegan options too.

Good atmosphere and staff are friendly and helpful.

Service is always quick including food orders.

came for food with family yesterday afternoon. the coffee is beautiful, food was full of flavour, hot when arrived and all looked amazing. staff were so friendly and accommodating for my disabled mother. 10/10 :)

Phenomenal atmosphere, food and service! Was our first time and 100% will be coming back!

Popped in for a late brunch, as usual staff were friendly and upbeat (always makes a differance). Little thing to note, they always check for allergies and though we don't need to worry about them here, it's nice to know it's important to them.

Atmosphere was pleasant and the food was really really good, clearly freshly made by someone who cares about presentation and quality. To boot it arrived much faster than anticipated meaning I got to enjoy it before hangry arrived lol.

Contrary to some other reviews I think the prices are more than reasonable for the quality and service you get. My eggs with mushroom and spinach plus a pot of tea (at least 3 cups worth) was £10.50 approx. FYI I can also recommend the blueberry pancakes, they are yummy 😉

Thanks again for a lovely brunch, we will be back soon.

I wanted somewhere different for breakfast and a friend recommended The Novello lounge in Southwater. There isn't any free parking but the parking is very close with good access.
Firstly, it's no cheap meal at £9.50 for the lounge breakfast. However, it was worth it as it was really nice and cooked to perfection.
You have to wait to be seated, but staff were there in seconds to offer me a table. Really friendly and an amazing gluten free menu too.
May try the mains.

Very attentive staff. Clean & efficient service, Cumberland sausage muffin, very tasty, well presented will be visiting again!No hesitation in recommending this establishment! Worthy of 5 stars 🌟 if not more!.

My first visit here and very impressed. Comfortable seats, relaxing atmosphere, comprehensive menu with easy ordering from app, plus friendly service. Happy to recommend.

Found a nice table by the window, ordered on the app quick and easy, drinks took no time at all, food took about 20 minutes and tasted great only problem was it was all luke warm but sill tasted nice, staff seemed pleasant and helpful, toilets were clean but had a broken toilet seat that moved around when you sat on it, but I would definitely visit again really nice place!

This is the best place to eat in Southwater. It offers a range of items, that could be eaten all day, at a great price, and is delicious food. If you go I recommend you get something with the fritters, they are to die for.

Solid food and friendly staff. Great place to have breakfast

Wonderful artsy place, gluten-free and vegan choices, it’s busy on the weekend, highly recommend ❤🧿

Had a nice dinner with friends over delicious food, on point service and great atmosphere.
Definetely reccomend!