Browns Pharmacy - Galley Common

After a few misguided recommendations for local pharmacies.
We finally found Browns.
In 2 years now. Never had an issue at all!
And I have a very large amount of prescribed medications, monthly.
They have always been warm, polite, friendly, accommodating, approachable, helpful, you can speak in a private room, if needed. You can also have medication delivered.
We couldn't be happier with their services.

Excellent service. Pharmacist very helpful indeed. Elderly neighbour needed help with prescription due to difficulty in using online ordering. Pharmacist went out of his way to help us out. Not very often you receive such personal and helpful service like this. Thank you

I have always found the staff to be friendly and efficient and my prescription is always ready and waiting so I can be in and out with no fuss apart from a friendly chat. Recently Liz noticed i was now getting at least two prescriptions a month and told me about pre payment which would save me some money. It made sense so I signed up and was happy to be saving. Since then I have required 5 additional prescriptions to treat illness and I would have had to pay for each item, but thanks to Liz for convincing me that pre-payment was a better option, I have saved a lot of money! I feel like i get personal treatment when I go in there and that staff want to look after you which is nice and so I cannot recommend this Pharmacy enough. Thanks very much!!!

Popped in to pick up a prescription for my son and unfortunately it hadn't reached their system yet. We did wait but was nearing closing time and they still couldn't get the details. Not their fault of course. My son needed the toilet and they very kindly allowed him to use their toilet and commented on how patiently he had been waiting and even gave him some chocolate for being so good. Thank you very much for looking after us!

Wonderful service. I have prescriptions monthly which was costing me a lot. The pharmacist recommended the nhs pre payment certificate and went through it with me.
Thank you! You have saved me a small fortune.

After experiencing many, many issues with prescriptions not being sent from our GP's, the staff at Browns managed to get an interim script sorted out within minutes for my son. I was astonished at how efficient they handled the issue & was left feeling cared for as a family. This kind of service by far exceeded my expectations of my call & cannot thank them enough for their help in this matter.

Thank you team. Always very professional and my parents have found your service very professional and helpful.

Browns is the only chemist I use. All the staff are so helpful very friendly.they go above and behind to help give advice make u feel very welcome

Excellent help & service from the team, Gemma & Liz. Thank you

Pleasant and efficient staff: very helpful. Strongly recommend this chemist.

Just wanted to say how fantastically helpful and kind all the staff are here. Special thanks to Amit for his help. X

Amazing staff, will do anything and everything they can to help.

Lovely staff and always willing to help

Been in here twice now and both times they havnt stocked basic meds such as day nurse or equiv... Also refused to sell us antihistamines for motion sickness Won't be coming bk to this pharmacy go Lloyd's up the road at least they'll have meds in and sell you what meds you actually went in for!

(appreciate you have a job to do but I'm an adult I know what meds I need... Anyhow I went up the road and brought some from there so I'll be a repeat customer to the other store instead)

Went today to buy some anti histamine for my dog, the lady behind the counter wouldn’t serve me as I’d told her it was for my dog, fair enough there company policy so I sent my husband in she told him they’d sold out despite me being there 2 minutes before, and her about to hand me the product. It was a very petty action that left my dog suffering for longer while I had to travel to another chemist. Not sure why it should make a difference if I’m buying a product for me or my dog, but if that is their policy fair enough. Why she couldn’t just then ask my husband if it was for him and then serve him is beyond me, it seemed to be a very petty, cruel action and I’m very disappointed that someone working in a chemist has so little compassion for another living creature.