Strand Medical Centre

Great people, always been helpful and got the right support when needed! Easy access via phone or online.

I highly recommend this place, great GP service.

I've been a patient at the practice all my life. From Dr goldstein, Dr Dilworth, Dr Morris, Dr Massimo to Dr Ferguson, you have all provided excellent patient care for myself and my family, we've had our ups and downs over the years, but there are far worse GP practices. I dont tend to struggle to get appointments, Ann is very helpful and informative, she knows her stuff, however, I do agree some of the reception team are unhelpful and can be rude, pressures of the job maybe 🙄
Thank you all @strandmedicalcentre

Reception staff very helpful. Esp Viv and young guy sorry never got his name. Thank you Doctor Wilson for your help yesterday. And for my pain free Injection. Have always found staff very polite and no problem when I ask for help . Thank you team Strand Medical Centre.

I have nothing but praise for the doctors here. I've always felt welcome and I've never felt rushed and for the past 10 years they have looked after me really well. I agree the booking system needs sorting out but otherwise its a fantastic practice

I’ve been with this surgery all my life it has always been great I cannot fault it ,I find if you treat people the way you expect to be treated you get a lot better response .

I've been a patient here for a good few years now, the reception staff have always been lovely. Ive also seen different Drs and ive never had a problem with them. Dr Morris was lovely and very caring.

any time i have to go to the doctors i have problems with them i find the receptionist people friendly and helpful, so i recommend them to anyone,

it's so good center

I never had any problems with getting appointments or anything. Staff is very friendly and kind.

Although there have been problems at the practice in the past, I feel that even with Covid restrictions, there has been a marked improvement of late.

Good GP's, friendly and helpful reception staff

Friendly staff automated check in

I have been with this doctors for many years. I have no complaints about the Doctors themselves. Especially Drs Massimo and Dr Oliver.
The complainant I have is with the reception staff barr a few. They are rude and very unhelpful. Especially Karen. She never listens to what you are trying to say. Very rude and unhelpful.
Also need to sort out out the booking system. Very lucky if you can actually get an appointment.

I've only had the one doctors all my life so I have nothing to compare to but I've had my share of issues. I've been sent for a blood test were the doctor didn't specify what it was for and it was thrown away, I didn't find out this until a week later when I rang and asked for my results. I had to have the blood test again.
I've also have a doctor not specify was something else was for which resulted in them testing me for the wrong thing.

I had an appointment during covid, the receptionist asked some questions, then let me in and told me where I could sit. After about an hour of waiting I asked how long it was going to be, I could see everyone coming in after me going in before me. Its normal to wait long times to be seen in this doctors but there was barely anyone in there due to social distancing so it didn't make sense. That's when I found out the receptionist had forgotten to sign me in. It was particularly frustrating because I was on my lunch break.

I've had doctors seem disinterested in my issues but I have had lovely doctors too.
In general it feels like the doctors do the bare minimum, I've still got an issue that I've had for over six years that doesn't have a resolution. Everytime I go back they just do the same tests over and over again.

The receptionists have been quite snotty on occasion, although again I have had some nice ones too. That is even if you can get through by phone, I've had to ring over a 100 times in a day, on more than one occasion, to just talk to the office staff. I wish I was exaggerating.

I really need to change doctors.