Specsavers Ópticas Guardamar del Segura

My wife and have used specsaverd in the UK and weren’t impressed with there service. Then we went to specsavers in Guardamar and what a complete difference so caring and professional thank you so much 10 out of 10 customer service

Michael spent more than an hour today helping me select 4 pairs of glasses. He is knowledgeable, patient, friendly and helpful. I drive just over an hour to Specsavers Guardamar and have been a customer there for over 8 years. The service is always spot on. I recommend them without hesitation.

Absolutely brilliant service, made to feel so welcome by all the staff. Specsavers was recommend by a friend after a very disappointing eye test elsewhere, Lisa the optician was fantastic, she explained every aspect of the test along with the results, I never felt rushed and she answered all my questions which left me very reassured after the other eye test. Also a huge thanks to Michael and Miriam who were simply brilliant

Great customer service from start to finish.
Prices and deals are good for every budget.

Because I have worked with staff for years, I know that in this Specsavers store the staff is very well trained in service and friendliness. Super!!

Received great service today? YES I DID!! Very friendly staff, fast and well skilled. All to reasonable prices. What more can you ask for?

Excellent staff and experience in the shop again made to feel very welcome

I went twice to get my vision checked and then to pick up my glasses and lenses. I will break down each aspect of the visits into different categories.

Efficiency - The service was fast without feeling rushed. As someone who had worn glasses for 10+ years, I know how the process works, but they were very thorough making sure I understood the differences in monthly/daily lenses, answering any questions I had about prices and in an hour, the initial conversation, the eye test, and the selection of glasses had been complete. 5/5

Customer Service - This was enhanced by the fact that both people who attended me spoke several languages. This meant that if I didn't understand something fully in Spanish, they were more than happy to switch to English and German! Coupled with the multilingualism is their ability to listen and empathise. As mentioned, I have had glasses for a while, and have been to optician's and similar places where it feels like you are boring them/annoying them with your questions. This could not be further from the truth here, incredible customer service keeping you informed at all times.5/5

Hygiene and Professionalism - The place was very clean and you could see that things were routinely disinfected. In addition, the people that attended me wore masks, making me feel safer. As soon as my glasses were ready I received a phone call, and you come away knowing that you have been attended by people who know what they are talking about. 5/5

Too Long Don't Read - 10+ years wearing glasses, one of the best places in terms of service and customer service

Excellent, fully professional and friendly service. Really efficient, and reassuring eye test, thoroughly carried out, resulting in a superb set of two new pairs of glasses and at a very reasonable price. I cannot recommend their professionalism and the way in which I was put at ease strongly enough.

Totally pleasant experience, eye test choose glasses ten days later two perfectly made glasses, if only everything in life went so smoothly!!!!

Definitely recommend getting glasses here. I got a complimentary eye exam and the optomistrist was very kind. The staff helped me select my new glasses and made the transaction very easy. I picked up my new glasses less than a week later and they adjusted them so that they fit my face perfectly. Very happy with the quality of my glasses and their fit. They ate also fluent in English, which was very helpful

Very good experience with professional manner at all times. Had to have special lenses made and very impressed with the turnaround. Many thanks to the optom and Mark and Michael for their professionalism.

Went this morning for my 2 year check up. Staff very attentive and professional. A special Diolch yn fawr to Lisa.
Also went today 26th August..as an accident with my wife's glasses. As usual so very helpful ...and they noticed a part on the bridge of my glasses was missing ....which I had not noticed. Both glasses fixed with no problems! High

Fantastic service, friendly and very professional. Free eye test and very good price for the glasses. Guillermo was very good and a funny guy, puts you at ease!

Excellent service. All the staff are very helpful and efficient and the manager, Francisco has dealt with my difficult eye problem with sensitivity and professionalism. This branch is multilingual and can deal with clients from many different countries. We have a 45 minute drive from our home to Guardamar but is worth the journey for the good care that we get.

A very efficient service, both Michael and Lisa were very helpful, and provided a service second to none, and a good price. Lisa did a very thorough eye test, and so pleasant. I would recommend them to anyone, and will be returning in the future even though I reside in France.Thank you.

Wonderful staff, in particular Jaye Stewart. Always so helpful and pleasant. He is a credit to Sprcsavers.
Nothing is ever too much trouble and they go that extra mile to be of service and helpful. I just so wished that other businesses were run like these guys that the La Zenia branch, fantastic 👍 10 out of 10 I cannot praise Jaye enough 👏

Very good opticians and excellent, eye test good service

Well laid out and extrmely clean store . Opticians explained everything in an easy to understand way during test . Great range of frames to choose from and well priced .
Easy and well structured appointment plan online , store communicates well to ensure times for appointment suits customer .
Not pressured in anyway to purchase frames , plenty of time given by staff to browse the frames .
Don't see any Reason to go anywhere else really

On my journey to Spain, I managed to break one of my gas permeable contact lenses! I thought my holiday would be ruined, but Specsavers in Guardamar were fantastic. Susanna ordered me a new one, checked my sight, size of contact and general eye health. She then contacted me the morning the lens arrived. I found she was even more thorough that the English Specsavers. Friendly staff and highly recommended ☺