Colombia Rent A Car Armenia

We had a great experience with this company. From scheduling the car several weeks in advance to our last day in the area, Javier went above and beyond to assist us and could not have been a nicer guy. He picked us up several hours away so we could get the car and then met us to collect the car so we didn’t have to drive all the way back to Armenia. Customer service at its best. The next time I am in the area I will absolutely rent from this company and highly recommend them. Thank you, Javier!

Excelente servicio, cero retrasos, cumplimiento en horas de entrega del vehiculo, tarifas cómodas... Definitivamente gran experiencia en cuanto a la espectativa de los vehículos, muchas gracias! Totalmente recomendable

Muy serio y cumplido, precios cómodos, el carro en buen estado, todo se hizo tal lo acordado

Muy buena atencion.

Excelente servicio

We had a confirmed reservation at the Armenia airport. When we landed, there was no car, no e-mail. I finally reached Juan Pablo on the phone and he gave us two choices. Wait at the airport for an hour and a half or take a taxi to our ranch.

The car ultimately arrived at the ranch four hours later. The driver insisted on being paid in full before the rental. He had a machine with him that wouldn't accept Visa only Mastercard. Our hosts intervened, they paid for our car rental on their Mastercard.

Then the driver told us that he was going to change the car the next day. We got Juan Pablo on the phone again, he demanded that we pay for his drivers to come to the ranch twice. He gave us two choices, pay him the extra money or cancel the deal. We cancelled the deal.

No car to explore the area. Our hosts fighting to get their money back. A waste of time. Avoid this joker.

Muy mala experiencia, no contestan los números, se hace reserva y no llega el número al correo…muy difícil poder uno acceder a los servicios.