Staples Print & Marketing Services

Amazing team at the copy center. Always super friendly.

Very unhelpful staff. It was quite frustrating dealing with this big box company for something that was simple and then they made a mistake with my order and couldn't reprint it in time for my father's funeral.
It's unfortunate that you, unlike your smaller competitors, can't manage to help out someone in need and have no compassion for someone that is grieving.
Then they couldn't refund me without me coming into the store, when I hadn't paid in the store originally anyhow.

Terrible customer service and completely inaccurate ordering information.

Ordered a same day photo print in the evening and it said it would be ready by 6pm the next day. I still hadn't received an email that my order was finished so at 10min before 6 I went in to ask if it was ready and they said it was not ready and they could have it done by 9pm when they close. After much back and forth with excuses on their part and no apologies they said they could have it done by 7pm but I would not be able to pick it up until the next day. I don't think they would've printed it if I hadn't gone in there and made a fuss about it. Incredibly frustrating to not have clear communication about order times especially around the holidays. I find it hard to belive that it take 12 hours to fulfil and order of a few small photo prints. I ran into another customer with a very similar experience whilst there. Use another place for your printing services.

I went in in the morning it was quite quiet, when I asked for help on 2 different occasions in the space of 20 mins no one came and helped... what poor customer service... Very disappointed... I was there a total of 25 mins before I walked out... no excuse when all the employees are just standing around at the front and one other customer who was probably just as annoyed as me...

I was racially profiled as I walked in. My gf overheard the karen at the door speak into her radio to "watch the guy in the blue jacket." My gf overheard her do it again as another customer walked in while she was in line to pay. Won't be going back here again. Didn't feel good to give you guys our money, but we were under a time crunch.