USA Trailer of New Boston

I've purchased (2) trailers now from USA Trailer, one from the Monroe dealer and one from New Boston. I come all the way from Cleveland, Ohio to go to USA trailer. Really nice folks and they get you in and out and are very pleasant to deal with and treat you well. Unlike so many other places that treat you like dirt, USA doesn't Jim and the fella who work out in the yard at the New Boston store were both really great to deal with and couldn't have been more helpful. Same with the Monroe store the office guy and the fella who worked out in the yard were very nice, they hook the trailer up and help you do a pre-trip inspection before they send you on your way. It works out well.

Jim, owner-operater, was courteous, knowledgeable, patient and gave clear concise next step procedures. I highly recommend USA Trailer for good quality and comparable rates. Saved me a thousand dollars, well worth the 50 minute travel time. Thank you for your great hospitality and welcome. The support staff is too notch is recommendations and not pushy sales ppl.

Excellent service and very knowledgeable. We dealt with Chris. He was able to answer all our questions and was nice and personable. Great experience and highly recommend them! We left with a new car hauler!

I can go on and on about the customer service at this dealership. I had a trailer custom ordered in February 2020. It came 9 weeks later with two issues, so they re-ordered it for me and let me run my business with the other. I had the trailer I ordered in late July 2020.

In October 2020 I got a debris loader installed for leaf season. The tube of it was too high and over the trailer even though the dump trailer walls were 6ft tall. The debris loader was so powerful that it would rip holes into the tarp meaning the leaves were not being contained. In order to solve this problem I came up with the solution of making the trailer taller by adding another set of side extensions. The issue was that Load Trail does not make side extensions to fit into side extensions or side extensions taller than 24”, but I had a game plan with the help of this dealership.

I tack welded square/box tubing to the side extensions that were already on the trailer. The new side extensions came in and I cut off the bottom of the C channel so it would fit flush with the square/box tubing. Dre helped me carry the heavy sides around while I was modifying and test fitting them. Next, Chris welded everything up for me which was a huge help since I was inexperienced with a welder. Now the challenge was to get them onto the trailer. Bill used the Hi-Lo along with some chains and straps to place them onto the trailer because they were too heavy to do by hand. The trailer walls are now 8ft tall and can contain 33 yards. My leaf setup is near completion and I can’t thank these people enough for helping me. I will 110% be ordering a tilt trailer from them.

Very helpful staff, purchased a new trailer and was in and out in minutes

Amazing place to work with. I was looking at a 4x6 utility trailer and they set me up with the right ball and everything I needed. Super nice and professional. Great place for a woman to go, they treated me with respect and didn't belittle me for asking questions. 5 stars all the way!

Saved a bunch of money got a nice car hauler which I entailed used to go pick up my dream car in Tennessee love the service love the product

Great experience. After searching for a trailer all over the internet USA Trailer was hands down the easiest place to work with. Very courteous and knowledgeable in the products they sell. Highly recommend.

Transaction was done quickly. Trailer well built and rides like a dream.

I was looking for a new reasonable trailer. USA Trailer had a great selection at fair prices. They also did a quick job of setting it up for me.

Jim is a top professional representative to work with. I called and he answered all my questions truthfully and earned my business the old fashioned way. I strongly recommend him to everyone. P.S. I drove past at least 5 trailer dealerships and 47 miles to do business with him. Thanks Jim!

The guys that USA trailer truly went above and beyond. I had a warranty issue with my 20 foot gooseneck dump trailer. They got the trailer back to me the next day. Can’t wait to purchase another trailer from them. They are worth the drive!

Friendly staff that got me in and out quickly.

The team was super helpful, very responsive, and made the whole buying process incredibly easy and pleasant. If you are looking for a trailer, give the folks here a call!

This place is awesome they have excellent customer service and great pricing. I called them at 9 AM this morning and asked if they had a trailer in stock that I want. They did and I showed up at 9:45 they set everything up for me explained everything thoroughly and had me going in less than 30 minutes without treating me like a moron because I’m not a trailer expert. This place is definitely off the beaten path but well worth the trip.

Jim is the man! I called him the day before I wanted to pick up the trailer and let him know I needed to be in and out asap because of my work schedule. I arrived 10 minutes before they opened, Jim was there ready to go with all the paperwork and trailer ready to hook up. I was in and out within 5 minutes. It was a breath of fresh air to find this level of customer service in this day and age. I'll definitely buy my next trailer from them because of it. Thanks again!!!

Loved doing business here. Bill was very friendly and helpful. Bought a nice trailer at a good price and he had the whole transaction complete in about 30 minutes. Would definitely shop there again.

I have been a customer of USA trailer now for 20 years, have purchased all of my trailers through them. Also have had my trailers serviced and maintenanced through them.
Bill and his team offer excellent customer service, experience and knowledge that have been top-notch. Have always had an excellent experience with USA trailer.
I am a loyal customer and have always recommended USA trailer to anyone that I know who is looking for a trailer. I let them know that they cannot go wrong purchasing, servicing and the availability of parts at USA trailer

I was very happy with my experience at USA Trailer. Bob and Jim were very knowledgeable and took time to address my questions and concerns. I did a lot of research and ended up driving three hours to meet with them simply due to their honest, no-nonsense business approach. I would recommend these guys hands down!

We had a trailer break down and within one day they had it fixed and back on the road. Quality is amazing. The best thing about local shops is you get to know everyone and they are always there when you need them. If you need a reliable trailer supplier or need repairs, this is the place to go.