Siena Premium Retreat

One of our most beautiful holidays was spent here! And that's because we took the room with access to the pool, which is brilliant, spacious, beautiful decorated (like the whole hotel), clean, with quality products, and a perfect terrace for the pool.
We traveled with a french bulldog - they are petfriendly!
We parked the car in the underground parking, they also have it on the surface for free.
I ordered lunch in my room every day through room service. Very good food!
Breakfast is rich and they always do refill.
Young staff, very kind, always smiling!
The hotel looks exactly like in the presentation pictures!

Fantastic place - good cocktails, fabulous rooms. The manager was really helpful. They've absolutely made the best of the available space. The only downside for me - which not much can be done about, is the lack of good views. Will be visiting again.

New hotel, very clean with great service. The breakfast was on point and the swimming pool is amazing. Great place for relaxation

The best hotel from Lozernet. New hotel, opened in 2021 and I think it is the only 5 star hotel at the moment from this city. The rooms are spacious, they have balcony, separate areas for the shower and toilet, some of them have direct access to the pool, exceptional cleanliness in all areas.
Breakfast is awesome. One recomemdation for future travelers: the half board option is not recommended due to the few varieties of food at the dinner (no soups, few food types). Even with this said, the food that is provided is very fresh (both in breakfast and dinner) just that for us it was not diverse enough for the dinner.
Two types of parking: outside free of charge or underground for 20 BGN/ day.
I highly reccomend this hotel for a stay in Lozernet.

Everything was just great. I didn't get though to the spa neither to the gym.

Excellent service, great atmosphere. The staff are very kind and are always happy to help. The breakfast is fantastic!

The hotel is new, clean and nice. A little overpriced for it’s location.

Great place! Big and clean room. Great location, delicious breakfast, nice atmosphere. Big parking.
Evening was good, highly recommended!!!

The hotel is great. Very clean. Very friendly stuff. Lots of amenities and facilities.

Excellent stay, only the staff good improve on their customer service skills.

Clean and elegant hotel, friendly staff and delicious food. 🚀🚀🚀

Nice accomodation, big rooms, lovely breakfast.

Quite expensive but good comfortable stay

Very good and clean.

Ever

Excellent!

Перла на Българското черноморие.
Страхотно обслужване и много вкусна храна.
Като човек работещ в бранша силно го препоръчвам.

Нов, модерен, чист хотел на европейско ниво. Приятеля ми ( германец ) и аз ( от 27 години живуща в Германия) останахме очаровани.
Имахме стая с директен достъп до басейна. Супер модерно обзаведена и просторна.
Закуската невероятно щедра, за всеки вкус по много 🩷
Персоналът беше много любезен.
Акцентът за нас беше барът на басейна.

Препоръчвам този хотел!Изключително комфортни и красиво декорирани стаи!Уникален басейн!
Обслужването е на ниво!В по-чист хотел в България до сега не съм отсядала.С удоволствие ще го посетя отново!