OTR West Terrace

Fantastic experience with Shim last night.

Super efficient, friendly and diligent.

Shim was running back and forth between counters, serving everyone fast and effectively - like a boss!

Absolute legends, amazing hotdog for middle of school

I stopped here to get a car wash and coffee around lunch time today, and it was extremely busy that the queue was lined till the gate. However, the girl working in here tried her best to work efficiently and still served every customer with great manners. The girl helping was really nice too. Cannot rate any higher!
I hope the girls see this review and it makes them happy. To all the customers, let’s take some time and send some appreciation to great customer service please :)

Busy petrol station, neat & well stocked shop

The best OTR in the city, and possibly the best OTR overall; primarily due to the beautiful team working here! From the friendly, super quick service, to the mouth watering, barista made coffee, these guys have it down-pat. Even after seeing some of the crazy things these guys have to deal with, they still turn to the next customer with a smile on their faces, making you their priority. Hats off to this beautiful little team, keep it up 💖

Everyone working here were very efficient.
I received a reply from the manager but I did not criticise the cleanliness.

Great staff, very friendly, great service.

Its a standard OTR so there's the standard food and hot drinks, and there's a small "supermarket" section which reminds you to shop in proper supermarkets, it's a bit expensive but good in an emergency. It's maybe a bit bigger than some others because it also has a seating area, and its a good place to sit with Subway or OTR food or drink. The only gripe would be that the sitting area could be cleaned more regularly, but it might be hard to maintain cleanliness given everything.

These 5 stars goes to the man by the name BJ. I can't thank enough. I walked into the store crying, shaking and you came and calm me down, took time to listen, showed me what to do and even took me back to my car. I will forever be grateful 🙏 for your kindness, support and generosity. You sure have gain a new customer. Thank you. Thank you. Thank you. Lady in the red car.

OTR WEST TERRACE! What Can I say? Well I am a regular, meaning I goto this store almost everyday. I love the staff and always have a laugh. I am always treated well. Fresh food at Subway, Hot Coffee at the Barista and then a great car wash to head home with. I can not fault this OTR.
Allan

I had great service with friendly service when coming to a night shift tonight. Thank you to the staff (dont remember her name) who saved my night for great coffee. I will come again!

Young lady staff member was extremely respectful and lovely 👏

the slushies are 1 doller if i have one doller i will consider getting one although i curently do not have one doller if i did have one i might get a slushiy they also sell petrol wich is neet.

Always great customer service. Staff are always helpful and friendly. I'm there on a regular basis and have never had a bad experience

Excellent customer service, recommend 100% the staff Suman is lovely and polite always

Their Subway still has the drink machine! I can get raspberry coke!

Always get good service from the staff here, their slushies are ace, and always a quick experience. 10/10, would get fuel from here again.

Brandon made my coffee always best 👌👌and with very nice behaviour

Great attitude and great service. Made up for the failure at Pultney St. Thank you! Eric and the Valet Manager were awesome 👍👍

Stopped in for a quick car wash at 11.50am, didn't grab your name, but wanted to give a shout out for a great pre-clean...

Staff is very supportive. Bit busy store but overall good place to do on the run shopping