Petbarn Hendon

The other day as I entered the store there were 3 or four staff at the checkouts. In unison they all said "Hello". It was a lovely welcome. The staff are friendly and the place is always well stocked. I've always been given help when needed or allowed to browse. Keep up the great work Petbarn.

friendly staff spoilt my birdy boy with some new toys so he's not as bored! :) may go back again soon!

The customer service I received today was simply awesome. Chantal helped me find the products I was after and she got me the best price possible. Such friendly and helpful service which made my experience very easy and lovely.

I made a click and collect purchase of 2 large tubs of cat greenies today. I was notified the order was ready within 30 minutes. Upon my arrival the staff were great, helpful and efficient. I could not be happier. Well done team.

Went in today and was greeted by the lovely Tiffany behind the counter. Tiffany was friendly, and very knowledgeable, and assisted me with Flea/Tick and Worming treatment for my cats, giving me personal recommendations on the different products. (And saving me money with the 2x 3month treatments packets available)

Tiffany is apparently a supervisor, and I can say if the senior staff offers such outstanding customer service, these standards trickle down through the staff, so I have no hesitation recommending PetBarn Hendon for well-priced products with friendly and knowledgeable service.

Recommended!!

Ryan at Petbarn Henson was extremely helpful after we purchased our Persian kitten. His exceptional customer service helped me buy kitten toys and water bowels, also advised me what to feed the kitten and provided me with a kitten starter pack. Thank you Petbarn Henson and Ryan for the Amazing service! 28/04/2024

Staff are very knowledgable & helpful. So far Ive moved both my dog & 3 cats from supermarket brands to premium foods bought at Petbarn. The member discounts and regular buyer discount makes it almost the same price & my animals are healthier & eating less. Staff price check when asked and always offer a price match, customer service is amazing. Thanks folks. Great work at this store.

Easy to get naturpath approved food for Prince Charlie and Renfield thanks

Terrific service. Offered alternative. Checked for discount price on internet. I was very happy all round. Thanks, see you again.

Good service, friendly staff and plenty of options for pets.

Always friendly staff at Petbarn Hendon. Will often go out the back to look for specific stock and assist with popping heavy items in the car.

The 2 hour delivery service was amazing! Have also been here in person and staff seemed friendly.

Love Pet Barn at Hendon. Great place to buy anything you need for your pets, and best of all, the dogs love getting a bath.

Helpful staff who are more than happy to answer my silly questions. Clean facility with a great range of products to suit most pets! Opening hours take into account everyone's differing needs. Highly recommend!

I had to take back a product because the pet it was for had to be put to sleep within days of (unopened) purchase. The manager was so kind and caring and went the extra step finding out information regarding a side issue for me. Service with kindness and care is such a treasure. Heartfelt thanks to the team at Hendon Petbarn.

Just want to thank Ryan for a great experience good service knowledge 👍

Staff is very helpful, friendly and very patient.. always go there and never had any issues😊

I have already left a review about my recent visit and big stars all round but i only just had time to open my free little kitty pack. Oh my goodness...you guys are so generous. This is lovely and i am sure absolutely so informative and helpful for new kitty parents. Well done you.

They didn't have what I needed but the man rang Churchill store so I went to Churchill

Great store, great staff and a great selection of things for your pets. Staff were so helpful here and hence the 5 stars. I shop at a few Petbarn stores but this one is particularly good when it comes to customer service.