Discount City Carpets

We can't thank Mel and the team enough for their fantastic service. From our first day browsing in store, to our day of collection, they have kept in touch and been extremely helpful the whole way through. Absolutely fantastic and highly recommend 🌟☺

Fabulous experience. Mel in sales, brilliant. Tony, installer brilliant 👏

We built our house last year and had DCC to do all our flooring and blinds. We were so happy with the service. By sticking to their promises we were able to move in on time. There were a couple of installation hiccups but they were quickly fixed and of little inconvenience. Would definitely use their services again.

Had a great experience with this company. Friendly, efficient service. We had Andrew serve us and he was so helpful and went over and above with his time.
We asked if he could come out and measure up late on Friday and he arrived 35 minutes later.
Excellent experience

Great service with reasonable prices. Carpets were installed and look fabulous. Would use them again.

Excellent job done by Mark, very fussy and thorough.

Pity cannot have more rugs same pattern colour even though that is how they received them price great highly recommend.

Thankyou good service happy.

Good service 👍

Good for a carpet and rug store.

Very happy with all the team at store level. Bent over backwards to make sure we were happy after having a terrible experience with the installer. The after sales service was exceptional. Have bought carpet from them previously and will definitely do so again

Barry was great at doing his best to squeeze us in to an alternative booking, although it wasn’t possible due to being last minute, we really appreciated the effort and communication. Carpet is now in and can’t fault the job that the installers did. Thanks guys.

Been before. Will come again. Always receive good products and service here.

Chris is a good bloke

Very poor customer service and problem solving abilities.

Purchased flooring from the Mount Barker store and was mislead by the salesperson. Spent a whole day picking it up from their warehouse only to find out when we got it home that it wasn’t what we discussed.

When trying to rectify the issue the staff member told me the mistake was my fault and that they were unable to assist me. Only through multiple time consuming phone calls was I provided a refund.

Absolutely terrible customer service, I would not use them again and would definitely not recommend purchasing from this store.