Elgas

Got our new service connected, being new to bottles Kerry from the Wodonga branch was so helpful and explained everything. We have so far had 2 deliveries and they have been nothing short of perfect. Thanks guys...so nice to have great customer service.

Incredible service in Mansfield! Ordered late last night. Delivery early this morning. So appreciated with two small kids in the middle of winter.

Super happy with the customer service and prompt delivery for my unorganised self. Thank you (Tony)

Very easy to deal with. Ordering is easy and delivery is reliable.

I hope the lovely Elgas STAFF in WODONGA are warm and have access to hot showers! We have had no gas for 3 days and due to the wet weather are running out of dry wood. I have 2 sick children that can't have a shower and don't have backup heating. Not sure why as my husband and I are getting 2 different stories as to why the tanker hasn't turned up

Elgas is the worse company ive ever dealt with. Booked in for them to come out and swap our gas bottles over as they have runout. Was meant to come today but they lied and make us some pathetic excuse and said now we cant get gas till next thursday when we have no hot water. They did nothing to help resolve. Worse company ever.

Wodonga Elgas are fantastic! However I’ve just had the most horrific experience with the customer service guy in Melbourne! I have run out of gas over the weekend which means we don’t have heating, and I have inquired about getting some gas sent out to us ( paying for the emergency trip), but was advised that because the truck could not access the property previously ( gates were locked as we we’re travelling o/s) they would not come out!!!!!! The trucks were meant to send an sms prior to delivery and this didn’t occur.
Wodonga Elgas have been fantastic, arranged for trucks to deliver next week. In the meantime the melbourne customer service guy has been appalling!!!!!!!!!! No customer service! All too hard! Couldn’t care less. !!!!! Customer service and after hours services are in place for a reason - to help customers solve issues not palm them off!!! I’m upset and unhappy now having to find alternate accommodation to keep my family warm!

Elgas Wodonga a Local company that sadly doesn't Care, doesn't follow up and leaves you cold.